Very bad experience I had an accident that was not my fault. I paid my deductible $500.00 for repair my car. I gave all information about my accident: picture of car damage, plate number, police officer name ....but l got a letter from NJM Unfortunately, the evidence in this case along with the applicable negligence law for NY indicates NJM would be unsuccessful obtaining subrogation recovery in this matter. So I would like to know why I do have to pay for accident if it was not my fault?

Peaceful Protection I like the 10-month payment schedule. Also, the bonus at the end of the year for customers and staff. I've had a quick and precise experience with any claims I've made.

NJM has always been very prompt … NJM has always been very prompt in responding to my questions. Sheila sent me emails at decisions being made, between my auto body shop and NJM. I really appreciated that.

Dealing with NJM's is always a…pleasant experience Dealing with NJM's is always a pleasure. They are helpful, efficient, timely and overall excellent. I recommend them highly. You can get a real live person to help you and I think that is great.

Emily Smythe - Excellent Customer Service Emily Smythe was my Insurance Adjuster and contact for my last occurrence/incident involving my vehicle. Ms. Smythe went above and beyond her job responsibilities to put my mind at ease and help me every step of the way. She excelled in customer service as well as knowledge of the NJ State laws and kept in close contact with me assuring my every inquiries were answered and in a timely matter. I have had NJM Insurance on all my vehicles and home for over 30+ and they are excellent bar none! Thank you Emily for all your assistance during this stressful time. Michele