My claim was processed smoothly My claim was processed smoothly, and Justin did a great job. Especially in my case when the accident was not my fault, and it was caused by another driver. That was clearly detected by police and both agents agreed so the process went well for me. I hope that NJM won't raise my premium due to this accident. It shouldn't if I didn't cause the accident.

Thank you so much for helping me in… Thank you so much for helping me in this next step (subrogation). I sincerely appreciate it. Thank you so much and God bless.

NJM representative Nicholas was great! NJM representative Nicholas reached out right away and took care setting up repair of my vehicle. They even reached out promptly when an item was missed in the repair to get it corrected.

Everything went very smoothly and… Everything went very smoothly and efficiently. I want to thank everyone involved in my transaction

Emily Smythe - Excellent Customer Service Emily Smythe was my Insurance Adjuster and contact for my last occurrence/incident involving my vehicle. Ms. Smythe went above and beyond her job responsibilities to put my mind at ease and help me every step of the way. She excelled in customer service as well as knowledge of the NJ State laws and kept in close contact with me assuring my every inquiries were answered and in a timely matter. I have had NJM Insurance on all my vehicles and home for over 30+ and they are excellent bar none! Thank you Emily for all your assistance during this stressful time. Michele