Every detail was handled efficiently Every detail was handled efficiently, questions and concerns were addressed promptly and the entire process was smooth.

New Policyholders We recently became policyholders of NJM for our automobile insurance. In January we were rear ended and had damage to our car. NJM made the experience of getting our car fixed very easy and very quickly.

Peaceful Protection I like the 10-month payment schedule. Also, the bonus at the end of the year for customers and staff. I've had a quick and precise experience with any claims I've made.

Very responsive As soon as I contacted NJM after the accident, they told me how to proceed with the repairs as well as renting a car if I needed to. They also reimbursed me for my towing expenses.

Very bad experience I had an accident that was not my fault. I paid my deductible $500.00 for repair my car. I gave all information about my accident: picture of car damage, plate number, police officer name ....but l got a letter from NJM Unfortunately, the evidence in this case along with the applicable negligence law for NY indicates NJM would be unsuccessful obtaining subrogation recovery in this matter. So I would like to know why I do have to pay for accident if it was not my fault?