garymartingary
GBRecently I contacted your company and… Recently I contacted your company and there was a woman named Gabriela Viola who helped me with my issues concerning health benifit plans such as supplemental with Medicare etc! I want to report to you that I would wait for five hours on line of the phone or insist to do business with her no matter what anyone else told me or recommended to me! This girl or woman is the very best I have ever spoken to or dealt with! She even listened to my sad story of accidents and divorce and many troubles! I am a combat Veteran from Viet Nam who has 100 per cent ptsd! She thanked me for my service and showed me the most respect when my short term memory was not letting me hear and write everything down! I would like to give her 25 stars and not just five! Keep her, she’s worth a million bucks to you and ten million to me! Sincerely, Gary Martin.. Helicopter Crew chief , door gunner, and Pilot! Viet Nam!
Kay Thomas
GBGetting explanation of coverage. Getting explanation of coverage. I also experienced about my cost of something that was not explained example cost of specialists was told would be 30 but was actually good but when plan came it was 30 to 60 dollars. With my income $30 is still a struggle. When talking to sales they should be clear on cost.
Stephydel
GBClear and helpful I spoke to Mike and he was very clear and helpful and asked questions to make sure we were reviewing the right plan for me and my specific needs. He walked me through the options and he shared a lot of information and I didn't feel rushed or pressured to make a decision.
Phillip I Isard
GBWILL SATISFACTION LAST BEYOND THE SALE? Maggie was patient with my confusion, thorough, and appreciated my humor. However, I would appreciate being able to comment without making the person lose their place in the script, getting an "Umm" or meaningless, mouth sounds. This does NOT instill confidence in info being proffered. I can only hope & pray, Maggie does not disappear AFTER the sale, as with ALL other insurance companies.
Valerie
GBExcellent Service Mr. Anthony Lewallan is a superior medicare consultant. He is extremely knowledgeable, extremely pleasant and patient with his clients. He took a great deal of interest in helping us find the right medicare plan to suit our needs. He is truly an asset to your company.