Our flight got cancelled due to weather… Our flight got cancelled due to weather and we were booked for the next day. Hans did a great job in getting us another flight that actually got us to our destination earlier than the original one. Thanks so much. Jason and Priscilla Yoder

Best When the Unexpected Happens While I love Justin and Golden Rule, they always provide timely service and excellent care, the greatest benefit is when something unexpected happens. They take care of travel glitches or get ahead of the crowds any time of day. I used to book everything myself but no more, I wouldn't travel without them.

Great agency for international travel We had a terrible time with airline problems this last trip, but Golden Rule has been with us and helpful every step. Including when we had to wake up the on call agent to get us on an alternate flight. He was very gracious and came through for us. We’re thankful for their specific experience with our international travel route.

Golden Rule, efficiency and effectiveness in emergency response The way Golden Rule (Hans in particular) responded well and quickly to our call and rerouted us so we can arrive on time for our conference. We felt at easy and relaxed as soon as we connected with him, and all the necessary itinerary revisions were done as soon as possible.

We needed to make an emergency change… We needed to make an emergency change due to a possible pilots strike with Air Brussels. We emailed the emergency address and received a response in 8 minutes!!! Hans helped us and our itinerary was changed!