We needed to make an emergency change… We needed to make an emergency change due to a possible pilots strike with Air Brussels. We emailed the emergency address and received a response in 8 minutes!!! Hans helped us and our itinerary was changed!

True partners for us!! We will never use any other travel agency! We book a lot of tickets for groups that are going all over the world. They have amazing, professional agents, who work hard to get you the best price and the best connections but even beyond that they are there for you in emergencies! We’ve tested them! They prove to be true partners for us!

Golden rule has great customer service Golden rule has great customer service. They try to find the best flights for the best price and are able to get us humanitarian baggage allowances. Using them makes travel so much easier. Especially when there are flight changes, we haven’t had to spend hrs on the phone trying to get new tickets.

Responsive & Helpful Responsive, kind, flexible. Willing to look into a number of different options to find a best fit for our team. Patient in dealing with our annoying credit card issues.

Flight Reissue In a last minute emergency, I needed a change to one of my group member's flights. Early in the morning Hans at Golden Rule assisted me with speed, precision and helpful service. The issue was fixed within an hour!