Canceled flight? No problem. One of my flights was canceled at the last minute. I called the after-hours emergency number and had a confirmed revised itineray within a few minutes. Not only that, but I also received a small refund because the seats on the new itinerary were slightly less expensive than the seats on the original itinerary! This is why I use a travel agent. They go to bat for you when unexpected events happen.

He made all the specific little changes… He made all the specific little changes that I asked for and answered all my questions

Great Tavel Agency with great agents Great Tavel Agency with great agents! I work often with Just Yoder and I appreciate all his details and work above and beyond he does for us.

Flight Reissue In a last minute emergency, I needed a change to one of my group member's flights. Early in the morning Hans at Golden Rule assisted me with speed, precision and helpful service. The issue was fixed within an hour!

Golden Rule, efficiency and effectiveness in emergency response The way Golden Rule (Hans in particular) responded well and quickly to our call and rerouted us so we can arrive on time for our conference. We felt at easy and relaxed as soon as we connected with him, and all the necessary itinerary revisions were done as soon as possible.