Mohamed
ITQuick, efficient Barbera Federica was super quick with the responses and clear answers. Thank you for your great assistance. I highly recommend.
William
IT5* Service Great support through renewing my policy. I have to thank Barbera Federica for supporting me, as I am British living in Italy so it is not so easy to get it done! Well recomended. Thanks again!
customer
ILAdam is Fantastic Adam is Fantastic! Very patient and helpful! We got where we needed to be! Thanks! I appreciate you!
MD
ITslow service not able to get in touch with live person over the phone Started process to obtain insurance on a Friday at 1400 CET and didn’t have it completed till Monday at 1618. Due to the large delays I was not able to pick up my vehicle Friday evening therefore needing to extend my rental an additional 5 days. Called multiple times never was able to get ahold of a live person. I was provided conflicting information on what my policy deductible could be, initially wanted a 500$ deductible but was told 1000$ was the lowest I could go but then in an email I was quoted for 500$ but when establishing the policy they go back to 1000$. Asked for clarification on the conflicting info and the email was completely disregarded. USAA was able to provide a quote and talk to a live person in under 20 minutes.
Raphael
ITGreat Assist from employee Ms. Barbera Federica was very friendly, sympathetic and helpful. All answer to every question, very professional. It is for me the first experience with an insurance company in an another country. Thank you!