Muhammad Usman Shaikh
GBGood Policy & Great Experience 1. Prompt service: We were able to conclude the transaction quite swiftly. 2. Informative Team: The representative was equipped with all the relevant information and everything was communicated clearly and in detail for a better understanding and an informed decision. 3. User friendly web tool: Email was received immediately post the payment process with clear guidelines having the link to the webtool to not only access the policy documents but also to upload the required documents from the policy owner. It is quite a convenient and user friendly tool. 4. Great Customer Service: I had a requirement to modify the effective date of the insurance policy due to the delay in the delivery of the vehicle, the entire team specially Mr. Domenyk Stewart was super helpful in making it happen for me with no additional cost. I just cannot thank enough for this gesture, deeply appreciate it. Best Regards, Usman.
customer
ILAdam is Fantastic Adam is Fantastic! Very patient and helpful! We got where we needed to be! Thanks! I appreciate you!
customer
GBReally great experience Really great experience. I called at 07:20 not knowing that customer service didn't open until 07:30 and the person at reception still took the call and looked to see if anyone was already logged on. Then the representative I spoke with, Adam Miller, was extremely courteous and helpful. The system showed that I just needed to update my credit card information, but I explained I actually had a few more things to change and he was able to take care of everything quickly. It was a model experience and I appreciate the great support.
Maddy B.-C.
ITGood company, good prices, good service Clements are much cheaper than other providers in Italy and working with Rebecca Gyamfi on my annual renewal has been a great experience. Rebecca called me within the hour after receiving my email to process payment over the phone and minutes after, I’d my updated certificate and supporting info. Rebecca was friendly and helpful. I’d have no problem in recommending Clements as a provider.
Raphael
ITGreat Assist from employee Ms. Barbera Federica was very friendly, sympathetic and helpful. All answer to every question, very professional. It is for me the first experience with an insurance company in an another country. Thank you!