If only the whole process matched the initial agent's service Our initial agent, Carl Vickers, should be the example for others throughout the process of initiating life insurance. Stellar customer service, Mr. Vickers! The logistical portion, specifically getting medical records, was painstaking, impersonal, and a part of the process that nearly lost this customer. That part could be much better! The fact that my husband was rejected made backing out even more tempting. By God's grace, I was awarded the policy, so I at least have some peace of mind now.

Ashley, an ENCOURAGER with answers to my many questions I have been a member since 1989, now a retiree, updating my Family Information Report. Ashley was with my wife and me every step of the way providing patience, professionalism and expertise, all with a quiet supportive attitude. She quickly and expertly answered my many questions. Ashley is one who gives AAFMAA it's great reputation. Brigadier General Gerald Hahn USAF (Ret)

A What If Visit This visit was only to discuss what ifs. Being proactive I am trying to ensure that my spouse is supported if and when. Very helpful, kind, compassionate folks.

Highest Standards for Personable and Professional Personable and Professional. And FAST and PRECISE in helping me over the top. With robust actions: not just a quick response; but a quick response + explanation and color + follow-up actions to add and delete files FAST. Plus advice in a warm tone of caring and helpfulness. TERRIFIC!! Sets the highest standards for client service.

Ms Ashley was superb Ms Ashley was superb, very knowledgeable and great sense of humor. I’ll probably look her up as a potential 2d wife to save my fully paid up SBP if my 1st wife should predecease me. Can AAFMAA get me a good draft pre-nup agreement ??