One of the best managed org that I have… One of the best managed org that I have ever encountered. A pleasure and easy to work with. Truly customer oriented . All personnel are well trained !

AAFMAA delivered AAFMAA delivered! Thanks to Ashley Jones for her accurate responses to questions, quick fixes to my data and speedy provision of the updates so I can see the latest for my benefits. Thank you.

I was most impressed ... I was most impressed (as usual) with the quick, professional, and personal response to my email request.

Ashley sent the correct document promptly! Ashley returned my phone msg promptly, found the document, scanned it and emailed it. Request fulfilled in less than 30 minutes. It doesn't get any better than that! Great service!

Called today to respond to a renewal letter Called today to respond to a letter wanting me to contact AAFMAA on renewing a policy that is going to expire. Upon calling I was connected with Dale Hawley, Membership Coordinator. Immediately Dale addressed my renewal, by fist insuring my identity, and then updating my contact information. Dale then offered me choices in amounts of coverage and length of time for the different coverages offered. Dale was extremely personable and very helpful. He was also very knowledgeable and informative regarding the different options open to me. His ability to clearly explain things lead to my clear understanding of my choices. I did make a choice on coverage and time that is best for myself and my family. Dale then took my application over the phone and set up for home medical exam for me. Dale represents AAFMAA extremely well and he played a key role in me wanting to renew my policy with AAFMAA. Dale is an excellent representative and he knows his craft. Thank You for a Job Well Done!!!!