One of the best managed org that I have… One of the best managed org that I have ever encountered. A pleasure and easy to work with. Truly customer oriented . All personnel are well trained !

If only the whole process matched the initial agent's service Our initial agent, Carl Vickers, should be the example for others throughout the process of initiating life insurance. Stellar customer service, Mr. Vickers! The logistical portion, specifically getting medical records, was painstaking, impersonal, and a part of the process that nearly lost this customer. That part could be much better! The fact that my husband was rejected made backing out even more tempting. By God's grace, I was awarded the policy, so I at least have some peace of mind now.

Highest Standards for Personable and Professional Personable and Professional. And FAST and PRECISE in helping me over the top. With robust actions: not just a quick response; but a quick response + explanation and color + follow-up actions to add and delete files FAST. Plus advice in a warm tone of caring and helpfulness. TERRIFIC!! Sets the highest standards for client service.

Something went wrong or was delayed… Something went wrong or was delayed with every step of the process to set up life insurance and there was no transparency. The quotes are inaccurate because your price will be based on every medical condition you have ever had. I don’t believe this is a trustworthy organization.

Courteous Professionalism and Knowledge The courteous professionalism and detailed knowledge of Amy Marotto provided me outstanding help regarding my wife's passing. Filled in forms and direction saved me a lot of time and trouble. AAFMAA will be the first call I will tell my children to use when I pass.