Ashley, an ENCOURAGER with answers to my many questions I have been a member since 1989, now a retiree, updating my Family Information Report. Ashley was with my wife and me every step of the way providing patience, professionalism and expertise, all with a quiet supportive attitude. She quickly and expertly answered my many questions. Ashley is one who gives AAFMAA it's great reputation. Brigadier General Gerald Hahn USAF (Ret)

Ashley Jones On Feb. 20th, I called AAFMAA to discuss a policy my dad had. Our family lost him unexpectantly in November and the paperwork has been beyond overwhelming. Ashley Jones in customer service guided me through so much and was empathetic to my constant tears through the entire call. By the time we were ending our conversation, I felt like I had made a friend. Her compassion toward me was so sincere and honest. I truly am blessed to have had the opportunity to get her on the phone that day! ♥

I'm very blessed to work with your team. I'm so very pleased with this organization, I uploaded documents and miss labeled them and they took care of it and corrected them within 4 hours of me sending an email, in regard to me making this mistake. A warm and special thanks to Megan Penry.

I was most impressed ... I was most impressed (as usual) with the quick, professional, and personal response to my email request.

AAFMAA-David AAFMAA-David, he has been our agent for the past three years.He helped us with our new home build on our lot. From the start he demonstrated immense knowledge and understanding. Very pateint when we had problems with the Builder. He stayed in the fight with us, and the end result is nothing short of a Miracle. So if you need an agent that will never give up on you, AAFMAA-David, is the agent. No words will ever thank him enough.