Carol Doerr
GBThe Claims procedures and department Elephant Insurance needs work on the claims department. They do not answer their phone. The claims specialist does not explain ALL procedures. They leave policy holders completely confused and irritated!
Patricia Brown
GBI love elephant insurance it's been the… I love elephant insurance it's been the best and easiest policy I've ever had. One thing I do not understand is I retired and moved to the country and my policy went up I have very seldom drive my car anymore maybe down to Walmart which is 22 miles and I do that maybe once every two weeks and that's all I drive. I guess I need to relay this too elephant so they'll look at my policy for hopefully lowering the payments although the payments are not bad where they are they're the cheapest I've ever had
Olletta Cheatham
GBHelpful and informative The young lady, Kadesha(?), was very kind, helpful, and informative while guiding me in setting up my new account. Many thanks to her!!
Fozia Khan
GBThe representative was very…helpful The representative was very knowledgeable. He helped me through the entire process and he explained my next step that I had to do to file a claim with the persons insurance that actually hit our vehicle so I would definitely recommend Elephant Insurance to all my friends.
Vince
GBHelpful and Kind Associates The Associates assisting me were very helpful and kind. They made me feel valued as a customer.