Trisha Venable
GBThere are no customer service reps on… There are no customer service reps on Sunday. Even if for a limited time! Love the company once you get hold of someone or even walking you through some online.
Fozia Khan
GBThe representative was very…helpful The representative was very knowledgeable. He helped me through the entire process and he explained my next step that I had to do to file a claim with the persons insurance that actually hit our vehicle so I would definitely recommend Elephant Insurance to all my friends.
Kea Samuels
GBThe reps really do care!… The reps really do care and will bend over backwards to get you a great rate! My car was damaged in a hail storm, I thought my insurance would go up... When I renewed it actually went down🤑😁
Clara Jimmie
GBPlease find her! I can’t remember her name!! The associate who helped me was incredibly knowledgeable, patient, and kind. I had just called after a terrible experience at another insurance company, and she made me feel like I had made the right choice to call Elephant. I was so frustrated from the last company and she made the whole process of switching over seamless. I wish she was my customer service person for everything!
JB
GBWhen first joing elephant I explained… When first joing elephant I explained or expressed that I was starting out monthly service because I would only be with the company for the next 30 days. I'm wrote to confirm the termination of my insurance policy, which was supposed to start effect on 4/31/24 but was charged for an additional month