Ann
GBGreat Service, but prices seemed to skyrocket after several years The service and claims were always good with Elephant insurance. We had been with them for over 13 years and the past three or so years the prices have seemed to really creep up to unreasonable.
Lisa Mcdaniel
GBAdjusted Unfair Premium for Less Driving My experience as a customer has been very good since l joined their company. When I disagreed with their premium estimation, they always listened to my complaint on why. They always immediately made an attempt to review my policy. They looked for areas to reduce, and adjusted the estimated premium right away, before l hung up the phone. Also, within a 24-hours time frame, my new changes were sent as proof to my email that 'We stand by our Word', so, l remains with their services. Thanks Elephant 🐘 Insurance
JB
GBWhen first joing elephant I explained… When first joing elephant I explained or expressed that I was starting out monthly service because I would only be with the company for the next 30 days. I'm wrote to confirm the termination of my insurance policy, which was supposed to start effect on 4/31/24 but was charged for an additional month
Clara Jimmie
GBPlease find her! I can’t remember her name!! The associate who helped me was incredibly knowledgeable, patient, and kind. I had just called after a terrible experience at another insurance company, and she made me feel like I had made the right choice to call Elephant. I was so frustrated from the last company and she made the whole process of switching over seamless. I wish she was my customer service person for everything!
SHARA SHIFFLETT
GBExplained everything very well Explained everything very well, took his time and made sure we understood everything