Clara Jimmie
GBPlease find her! I can’t remember her name!! The associate who helped me was incredibly knowledgeable, patient, and kind. I had just called after a terrible experience at another insurance company, and she made me feel like I had made the right choice to call Elephant. I was so frustrated from the last company and she made the whole process of switching over seamless. I wish she was my customer service person for everything!
Lisa Mcdaniel
GBAdjusted Unfair Premium for Less Driving My experience as a customer has been very good since l joined their company. When I disagreed with their premium estimation, they always listened to my complaint on why. They always immediately made an attempt to review my policy. They looked for areas to reduce, and adjusted the estimated premium right away, before l hung up the phone. Also, within a 24-hours time frame, my new changes were sent as proof to my email that 'We stand by our Word', so, l remains with their services. Thanks Elephant 🐘 Insurance
Barbara
GBHad them for years Never had a problem with Elephant. Had them probably 7-9 years approximately. Rates were comparable, customer service was good. Just decided to go with another company because of adding another vehicle and rates being a little better. I would recommend. Also I had a couple of fender benders and they did pay off and took care of me.
Anonymous
GBWent out of their way to help Dawn was very helpful in revising my policy. And also gave me some great advice. Very grateful.
Fozia Khan
GBThe representative was very…helpful The representative was very knowledgeable. He helped me through the entire process and he explained my next step that I had to do to file a claim with the persons insurance that actually hit our vehicle so I would definitely recommend Elephant Insurance to all my friends.