Vince
GBHelpful and Kind Associates The Associates assisting me were very helpful and kind. They made me feel valued as a customer.
Kenneth Stone
GBI'm in the middle WC claim I'm in a WC, insurance claim assaulted on the job. Elephant gave until Friday 3rd of May to make payments. I received a cancellation notice for the 30th April I spoke with a representative.
Lisa Mcdaniel
GBAdjusted Unfair Premium for Less Driving My experience as a customer has been very good since l joined their company. When I disagreed with their premium estimation, they always listened to my complaint on why. They always immediately made an attempt to review my policy. They looked for areas to reduce, and adjusted the estimated premium right away, before l hung up the phone. Also, within a 24-hours time frame, my new changes were sent as proof to my email that 'We stand by our Word', so, l remains with their services. Thanks Elephant 🐘 Insurance
Clara Jimmie
GBPlease find her! I can’t remember her name!! The associate who helped me was incredibly knowledgeable, patient, and kind. I had just called after a terrible experience at another insurance company, and she made me feel like I had made the right choice to call Elephant. I was so frustrated from the last company and she made the whole process of switching over seamless. I wish she was my customer service person for everything!
Barbara
GBHad them for years Never had a problem with Elephant. Had them probably 7-9 years approximately. Rates were comparable, customer service was good. Just decided to go with another company because of adding another vehicle and rates being a little better. I would recommend. Also I had a couple of fender benders and they did pay off and took care of me.