Clara Jimmie
GBPlease find her! I can’t remember her name!! The associate who helped me was incredibly knowledgeable, patient, and kind. I had just called after a terrible experience at another insurance company, and she made me feel like I had made the right choice to call Elephant. I was so frustrated from the last company and she made the whole process of switching over seamless. I wish she was my customer service person for everything!
David Giltner
GBHe definitely knew what he was talking… He definitely knew what he was talking about and was able to understand my issue and get it resolved in one phone call.
SHARA SHIFFLETT
GBExplained everything very well Explained everything very well, took his time and made sure we understood everything
Carol Doerr
GBThe Claims procedures and department Elephant Insurance needs work on the claims department. They do not answer their phone. The claims specialist does not explain ALL procedures. They leave policy holders completely confused and irritated!
Anonymous
GBWent out of their way to help Dawn was very helpful in revising my policy. And also gave me some great advice. Very grateful.