Clara Jimmie
GBPlease find her! I can’t remember her name!! The associate who helped me was incredibly knowledgeable, patient, and kind. I had just called after a terrible experience at another insurance company, and she made me feel like I had made the right choice to call Elephant. I was so frustrated from the last company and she made the whole process of switching over seamless. I wish she was my customer service person for everything!
David Giltner
GBHe definitely knew what he was talking… He definitely knew what he was talking about and was able to understand my issue and get it resolved in one phone call.
Gail Saunders
GBAnytime that I need to speak to a live… Anytime that I need to speak to a live agent. I’m always connected to a nice, helpful, and kind Elephant employee!
JB
GBWhen first joing elephant I explained… When first joing elephant I explained or expressed that I was starting out monthly service because I would only be with the company for the next 30 days. I'm wrote to confirm the termination of my insurance policy, which was supposed to start effect on 4/31/24 but was charged for an additional month
Kea Samuels
GBThe reps really do care!… The reps really do care and will bend over backwards to get you a great rate! My car was damaged in a hail storm, I thought my insurance would go up... When I renewed it actually went down🤑😁