Kea Samuels
GBThe reps really do care!… The reps really do care and will bend over backwards to get you a great rate! My car was damaged in a hail storm, I thought my insurance would go up... When I renewed it actually went down🤑😁
Jane Tribble
GBReal person on the other side There was actually a real person to talk to who could provide the information needed. You reduced my rate due to being a good driver. So far, I like elephant insurance. You guys are doing a good job.
Vince
GBHelpful and Kind Associates The Associates assisting me were very helpful and kind. They made me feel valued as a customer.
Carol Doerr
GBThe Claims procedures and department Elephant Insurance needs work on the claims department. They do not answer their phone. The claims specialist does not explain ALL procedures. They leave policy holders completely confused and irritated!
R. Lawson
GBmargarita was amazing very kind and… margarita was amazing very kind and patient and took time yo explain things she is what you ate looking for when you speak to a customer service representative