Sandy Davis
GBGreat responsive customer service I recently had an accident and was very impressed with the level of customer service with elephant. Kind patient and knowledgeable. Thank you
R. Lawson
GBmargarita was amazing very kind and… margarita was amazing very kind and patient and took time yo explain things she is what you ate looking for when you speak to a customer service representative
Kenneth Stone
GBI'm in the middle WC claim I'm in a WC, insurance claim assaulted on the job. Elephant gave until Friday 3rd of May to make payments. I received a cancellation notice for the 30th April I spoke with a representative.
Lisa Mcdaniel
GBAdjusted Unfair Premium for Less Driving My experience as a customer has been very good since l joined their company. When I disagreed with their premium estimation, they always listened to my complaint on why. They always immediately made an attempt to review my policy. They looked for areas to reduce, and adjusted the estimated premium right away, before l hung up the phone. Also, within a 24-hours time frame, my new changes were sent as proof to my email that 'We stand by our Word', so, l remains with their services. Thanks Elephant 🐘 Insurance
Ann
GBGreat Service, but prices seemed to skyrocket after several years The service and claims were always good with Elephant insurance. We had been with them for over 13 years and the past three or so years the prices have seemed to really creep up to unreasonable.