Anonymous
GBWent out of their way to help Dawn was very helpful in revising my policy. And also gave me some great advice. Very grateful.
Carol Doerr
GBThe Claims procedures and department Elephant Insurance needs work on the claims department. They do not answer their phone. The claims specialist does not explain ALL procedures. They leave policy holders completely confused and irritated!
Lisa Mcdaniel
GBAdjusted Unfair Premium for Less Driving My experience as a customer has been very good since l joined their company. When I disagreed with their premium estimation, they always listened to my complaint on why. They always immediately made an attempt to review my policy. They looked for areas to reduce, and adjusted the estimated premium right away, before l hung up the phone. Also, within a 24-hours time frame, my new changes were sent as proof to my email that 'We stand by our Word', so, l remains with their services. Thanks Elephant 🐘 Insurance
Patricia Brown
GBI love elephant insurance it's been the… I love elephant insurance it's been the best and easiest policy I've ever had. One thing I do not understand is I retired and moved to the country and my policy went up I have very seldom drive my car anymore maybe down to Walmart which is 22 miles and I do that maybe once every two weeks and that's all I drive. I guess I need to relay this too elephant so they'll look at my policy for hopefully lowering the payments although the payments are not bad where they are they're the cheapest I've ever had
Gail Saunders
GBAnytime that I need to speak to a live… Anytime that I need to speak to a live agent. I’m always connected to a nice, helpful, and kind Elephant employee!