Trisha Venable
GBThere are no customer service reps on… There are no customer service reps on Sunday. Even if for a limited time! Love the company once you get hold of someone or even walking you through some online.
Lisa Mcdaniel
GBAdjusted Unfair Premium for Less Driving My experience as a customer has been very good since l joined their company. When I disagreed with their premium estimation, they always listened to my complaint on why. They always immediately made an attempt to review my policy. They looked for areas to reduce, and adjusted the estimated premium right away, before l hung up the phone. Also, within a 24-hours time frame, my new changes were sent as proof to my email that 'We stand by our Word', so, l remains with their services. Thanks Elephant 🐘 Insurance
Gail Saunders
GBAnytime that I need to speak to a live… Anytime that I need to speak to a live agent. I’m always connected to a nice, helpful, and kind Elephant employee!
Ann
GBGreat Service, but prices seemed to skyrocket after several years The service and claims were always good with Elephant insurance. We had been with them for over 13 years and the past three or so years the prices have seemed to really creep up to unreasonable.
Olletta Cheatham
GBHelpful and informative The young lady, Kadesha(?), was very kind, helpful, and informative while guiding me in setting up my new account. Many thanks to her!!