Jane Tribble
GBReal person on the other side There was actually a real person to talk to who could provide the information needed. You reduced my rate due to being a good driver. So far, I like elephant insurance. You guys are doing a good job.
Sandy Davis
GBGreat responsive customer service I recently had an accident and was very impressed with the level of customer service with elephant. Kind patient and knowledgeable. Thank you
Patricia Brown
GBI love elephant insurance it's been the… I love elephant insurance it's been the best and easiest policy I've ever had. One thing I do not understand is I retired and moved to the country and my policy went up I have very seldom drive my car anymore maybe down to Walmart which is 22 miles and I do that maybe once every two weeks and that's all I drive. I guess I need to relay this too elephant so they'll look at my policy for hopefully lowering the payments although the payments are not bad where they are they're the cheapest I've ever had
Kenneth Stone
GBI'm in the middle WC claim I'm in a WC, insurance claim assaulted on the job. Elephant gave until Friday 3rd of May to make payments. I received a cancellation notice for the 30th April I spoke with a representative.
Carol Doerr
GBThe Claims procedures and department Elephant Insurance needs work on the claims department. They do not answer their phone. The claims specialist does not explain ALL procedures. They leave policy holders completely confused and irritated!