Olletta Cheatham
GBHelpful and informative The young lady, Kadesha(?), was very kind, helpful, and informative while guiding me in setting up my new account. Many thanks to her!!
Fozia Khan
GBThe representative was very…helpful The representative was very knowledgeable. He helped me through the entire process and he explained my next step that I had to do to file a claim with the persons insurance that actually hit our vehicle so I would definitely recommend Elephant Insurance to all my friends.
R. Lawson
GBmargarita was amazing very kind and… margarita was amazing very kind and patient and took time yo explain things she is what you ate looking for when you speak to a customer service representative
Carol Doerr
GBThe Claims procedures and department Elephant Insurance needs work on the claims department. They do not answer their phone. The claims specialist does not explain ALL procedures. They leave policy holders completely confused and irritated!
SHARA SHIFFLETT
GBExplained everything very well Explained everything very well, took his time and made sure we understood everything