Sandy Davis
GBGreat responsive customer service I recently had an accident and was very impressed with the level of customer service with elephant. Kind patient and knowledgeable. Thank you
Carol Doerr
GBThe Claims procedures and department Elephant Insurance needs work on the claims department. They do not answer their phone. The claims specialist does not explain ALL procedures. They leave policy holders completely confused and irritated!
Kea Samuels
GBThe reps really do care!… The reps really do care and will bend over backwards to get you a great rate! My car was damaged in a hail storm, I thought my insurance would go up... When I renewed it actually went down🤑😁
David Giltner
GBHe definitely knew what he was talking… He definitely knew what he was talking about and was able to understand my issue and get it resolved in one phone call.
Trisha Venable
GBThere are no customer service reps on… There are no customer service reps on Sunday. Even if for a limited time! Love the company once you get hold of someone or even walking you through some online.