Jane Tribble
GBReal person on the other side There was actually a real person to talk to who could provide the information needed. You reduced my rate due to being a good driver. So far, I like elephant insurance. You guys are doing a good job.
Trisha Venable
GBThere are no customer service reps on… There are no customer service reps on Sunday. Even if for a limited time! Love the company once you get hold of someone or even walking you through some online.
Clara Jimmie
GBPlease find her! I can’t remember her name!! The associate who helped me was incredibly knowledgeable, patient, and kind. I had just called after a terrible experience at another insurance company, and she made me feel like I had made the right choice to call Elephant. I was so frustrated from the last company and she made the whole process of switching over seamless. I wish she was my customer service person for everything!
Sandy Davis
GBGreat responsive customer service I recently had an accident and was very impressed with the level of customer service with elephant. Kind patient and knowledgeable. Thank you
Gail Saunders
GBAnytime that I need to speak to a live… Anytime that I need to speak to a live agent. I’m always connected to a nice, helpful, and kind Elephant employee!