Carol Doerr
GBThe Claims procedures and department Elephant Insurance needs work on the claims department. They do not answer their phone. The claims specialist does not explain ALL procedures. They leave policy holders completely confused and irritated!
David Giltner
GBHe definitely knew what he was talking… He definitely knew what he was talking about and was able to understand my issue and get it resolved in one phone call.
Sandy Davis
GBGreat responsive customer service I recently had an accident and was very impressed with the level of customer service with elephant. Kind patient and knowledgeable. Thank you
Jane Tribble
GBReal person on the other side There was actually a real person to talk to who could provide the information needed. You reduced my rate due to being a good driver. So far, I like elephant insurance. You guys are doing a good job.
R. Lawson
GBmargarita was amazing very kind and… margarita was amazing very kind and patient and took time yo explain things she is what you ate looking for when you speak to a customer service representative