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Trustify360 - Default Title

Kanguro

1800 SW 1st Ave. Suite 407, 33129, Miami, United States

http://kanguroseguro.com

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4.50

Based on 20 Reviews

80.00%

10.00%

0.00%

10.00%

About Kanguro

The first health insurance and wellness plan for pets that is easy to understand, easy to buy, and easy to use. Kanguro is modernizing your experience with insurance. We are the only insurtech end-to-end offering that is 100% bilingual and 100% digital but with real humans attending to our customers’ needs 24/7.

Contact Info

http://kanguroseguro.com
1800 SW 1st Ave. Suite 407, 33129, Miami, United States
[email protected]

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Customer service good, online app not so good! The Customer service once you are able to reach an agent is very good. Although as a new customer, I was only able to speak to a live agent in Spanish, never in English. Thankfully, I am bilingual. Also, the online app I find very unsatisfactory. It always seems to be down, have trouble uploading my documents and other glitches. The online app really has to be revamped and updated.

Very informative So far all of my questions are always answered accordingly & the information given to me as a new dog owner is very helpful. Javier goes straight to the point & makes sure I understand.

Very friendly and fast customer… Very friendly and fast customer service. It’s perfect if you are looking a guaranteed refund for Vet service

I’m really pleased with Kanguro as you… I’m really pleased with Kanguro as you do offer great customer service once you are able to connect and the claims are processed in a very timely manner.

My experience was great they answered… My experience was great they answered all my questions in a timely manner and fixed all the issues!! Thank you for your time and support

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Kanguro

http://kanguroseguro.com

About Kanguro

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