Jacky
GBVery informative So far all of my questions are always answered accordingly & the information given to me as a new dog owner is very helpful. Javier goes straight to the point & makes sure I understand.
E.Alex
GBCustomer service good, online app not so good! The Customer service once you are able to reach an agent is very good. Although as a new customer, I was only able to speak to a live agent in Spanish, never in English. Thankfully, I am bilingual. Also, the online app I find very unsatisfactory. It always seems to be down, have trouble uploading my documents and other glitches. The online app really has to be revamped and updated.
customer
GBGood insurance Good insurance! You are very professional and have a great sense of humor about the situation we can be dealing!!!
Melissa wachtler
GBI'm kinda new but when my ruby girl was… I'm kinda new but when my ruby girl was hurt and scared I was relieved that I had kanguro I knew we'd be OK. She has her cast off and the reimbursement assistant made it so easy for me and everyone is so helpful and genuinely cared how my ruby was doing. I love them and will be getting all my crew this coverage.
Valentina Perez
GBVery responsive and attentive to claims -