Bethany Reads
GBGreat Service My underwriter followed up, revised my quote as needed and was very helpful. Bound coverage for a higher limit and at less premium than FEMA.
Linda
GBHappy Customer Was able to get a great price on my flood insurance through their online system and then their customer service reached out to let me know they were available with any questions or concerns. They made it very easy and are a highly rated company for Flood Insurance.
TONY NAVARRETE
GBThe service was easy to understand and… The service was easy to understand and promptness in returning call with quote. Entire process done within 3 days. Submitted to mortgage company and done. Service rep had excellent people skills in that he explained in clear concise terms for us to understand.
TIMOTHY WAGNER
GBNeptune Flood Insurance was able to get a cheaper rate than my FIMA coverage. Neptune Flood Insurance was able to get me a lower rate by more than half my previous cost. The only weird thing is that my insurance would have been even cheaper if I had a two story house with a walkout basement vs mine which is a one story with a walkout basement.
John B.
GBThank You Kudos to Neptune Flood! We had a concern with our Policy and were unable to resolve the issue through normal channels. After raising the issue directly with Neptune they resolved the problem within 24 hours. While it's preferable not to have an issue in the first place, it's good to see positive and timely response to fully address the problem.