
caroline for parents
GBit doesnt take the next step to secure⦠Securranty is a great company, they follow through and resolves problems if you simply just contact them. No fuss, no wait, fast and easy service.very professional, caring. A joy to work with.

Jo-Ann A.
GBTerrible customer service Terrible customer service. My laptop screen was cracked. I sent to Securranty for repair. After several weeks, they told me laptop was not repairable and they'd send me a used replacement laptop. I told them the manufacturer was willing to fix it for $250. Regardless, they insisted on sending me a replacement laptop. The replacement was significantly inferior, with less RAM and storage. I again reminded them my original laptop could be repair for $250. After several weeks of delay, they finally agreed to repair my original laptop, but required I send the replacement laptop first. At this point, over 2 months had passed. There were delays in having them send my laptop to the manufacturer for repairs. Literally, 4 months after I sent laptop, I finally received my laptop. I then said I wanted to cancel my policy and receive a pro-rated refund. Originally, they agreed. After several weeks of back and forth, they cancelled my policy but refused to give me a refund, stating I had already had a claim. So, they basically cancelled my policy but still had me pay the policy fee. Terrible. I would never trust them with any of my electronic devices ever again. I literally spent well over 10 hours on the phone/email dealing with them to get a basic repair accomplished.

SDD
GBLike the automated quote for insurance⦠Like the automated quote for insurance for our student Chromebooks. Great reviews and good information for schools IT team. Like the informational Youtube videos.

ITSupport
GBChromebook insurance I have been purchasing insurance for my kid's Chromebook for 3 years. When I call, they are very helpful. Great customer support. Happy with the service.

Anthony Williams
GBEasy Process The online process is pretty simple. However, not all screen content was visible.