caroline for parents
GBit doesnt take the next step to secure… Securranty is a great company, they follow through and resolves problems if you simply just contact them. No fuss, no wait, fast and easy service.very professional, caring. A joy to work with.
Edith J.K
GBExcellent performance. It was a great delight shopping at Securranty. I'll recommend it to my friends, relatives and colleagues. It's better to protect my phone than to loose it earlier. Thanks.
customer
GBi had a great transaction on the phone… i had a great transaction on the phone with a very helpful and quick representative. she was also funny and nice. the mobile app does need a good deal of work; very quirky and does not show full options for each operation.
PAHS customer
GBSo far, so good Haven't had to file a claim yet so i dont know how well that process is yet. So far when purchasing the year insurnace it was fairly easy. However I still haven't been able to get my account set up. It wont work every time I have tried. I will have to call customer service. Also my only complaint is that I bought the insurance the day I received my chromebook brand new and the only option for what condition it was in was "used". When purchasing the insurance, it was brand new. Other than that, great service so far.
Jude 525
GBSite trouble frustration resolved with phone call I had trouble with the web site when I was trying to purchase a policy. I submitted a help ticket, but hadn't heard back the next day. My purchase date mattered so that I would qualify for "new" status on my phone's rate. The phone message said to leave a message, but I was actually greeted by an employee when I was about to hang up. Suleman explained where the site had given me trouble and helped me through the process, including competing some data that I had failed to enter. I won't deny that at first I was very frustrated, but in the end I was very please with how it was resolved. I will say this, if you have trouble with the site, call them and your experience should be much nicer. I'm giving them 5 stars on trust that they will resolve the site problems.