So far not too bad The website was malfunctioning and I got tired of having to keep trying to get in, I called them and shortly thereafter it worked. Hopefully I bought this insurance for no reason, but if I need them, that's where the rubber meets the road..... will my product get fixed properly and timely?..... I hope I don't have to find out. {<:

The whole process of .aking the… The whole process of .aking the purchase was just so easy.

Chromebook insurance I have been purchasing insurance for my kid's Chromebook for 3 years. When I call, they are very helpful. Great customer support. Happy with the service.

School provides computer so purchase… School provides computer so purchase date on form is irrelevant and causes some confusion with people signing up. The choices from drop down menu's is extensive which requires research on the student's computer which can be cumbersome. A specific listing for a specific school, highlighted etc. could provide much more clarity for parents.

Made a payment error late at night,so I… Made a payment error late at night,so I sent them an email. They responded promptly with clear directions the next morning. I was able to successfully & immediately fix my mistake. Helpful, prompt & simple!