Chromebook insurance I have been purchasing insurance for my kid's Chromebook for 3 years. When I call, they are very helpful. Great customer support. Happy with the service.

Terrible customer service Terrible customer service. My laptop screen was cracked. I sent to Securranty for repair. After several weeks, they told me laptop was not repairable and they'd send me a used replacement laptop. I told them the manufacturer was willing to fix it for $250. Regardless, they insisted on sending me a replacement laptop. The replacement was significantly inferior, with less RAM and storage. I again reminded them my original laptop could be repair for $250. After several weeks of delay, they finally agreed to repair my original laptop, but required I send the replacement laptop first. At this point, over 2 months had passed. There were delays in having them send my laptop to the manufacturer for repairs. Literally, 4 months after I sent laptop, I finally received my laptop. I then said I wanted to cancel my policy and receive a pro-rated refund. Originally, they agreed. After several weeks of back and forth, they cancelled my policy but refused to give me a refund, stating I had already had a claim. So, they basically cancelled my policy but still had me pay the policy fee. Terrible. I would never trust them with any of my electronic devices ever again. I literally spent well over 10 hours on the phone/email dealing with them to get a basic repair accomplished.

Excellent performance. It was a great delight shopping at Securranty. I'll recommend it to my friends, relatives and colleagues. It's better to protect my phone than to loose it earlier. Thanks.

Easy to purchase online Easy to purchase online. Quick IT turnaround to get the policy setup correctly.

Simple and easy to purchase It was fast, easy and affordable to purchase the insurance for both my daughters laptops. No problems or concerns at all!