i had a great transaction on the phone… i had a great transaction on the phone with a very helpful and quick representative. she was also funny and nice. the mobile app does need a good deal of work; very quirky and does not show full options for each operation.

it doesnt take the next step to secure… Securranty is a great company, they follow through and resolves problems if you simply just contact them. No fuss, no wait, fast and easy service.very professional, caring. A joy to work with.

So far, so good Haven't had to file a claim yet so i dont know how well that process is yet. So far when purchasing the year insurnace it was fairly easy. However I still haven't been able to get my account set up. It wont work every time I have tried. I will have to call customer service. Also my only complaint is that I bought the insurance the day I received my chromebook brand new and the only option for what condition it was in was "used". When purchasing the insurance, it was brand new. Other than that, great service so far.

School provides computer so purchase… School provides computer so purchase date on form is irrelevant and causes some confusion with people signing up. The choices from drop down menu's is extensive which requires research on the student's computer which can be cumbersome. A specific listing for a specific school, highlighted etc. could provide much more clarity for parents.

Made a payment error late at night,so I… Made a payment error late at night,so I sent them an email. They responded promptly with clear directions the next morning. I was able to successfully & immediately fix my mistake. Helpful, prompt & simple!