Cannot Recommend The service is fine and the people are knowledgeable and helpful. The problem is the cost. I have just been told that my premium for one older pet is going from $246 to $423 per month for 70% coverage. Healthy Paws does not cover doctor exams, routine care and preexisting conditions. My recommendation is to look elsewhere. I have also done some research and it appears that Healthy Paws owns some review sites!

Very quick response time Very quick response time. Very clear on claims, great customer service and plan covers a lot medically.

Healthy Paws for the win! When our three-year-old healthy cat suddenly had a major medical emergency, we didn’t think twice about getting her the care she needed. We quickly wracked up about $7,500 in vet bills, seeing a specialist and doing multiple tests. We had never submitted an insurance claim for a pet before, and we were nervous. Thank goodness we chose Healthy Paws to cover her when she was still a kitten! They reimbursed us for everything we expected, given the plan we chose. I can’t thank Healthy Paws enough for how easy they made the process and how quickly they processed our claims! It was a relief to know we wouldn’t have to shoulder the financial burden alone, and we were able to focus on helping our kitty recover. Thankfully, she is doing much better now and we are grateful to have our family member back to her sweet, playful self.

Solid coverage, good communication and customer service My cat recently needed a surgery to remove a tumor. I filed a claim and Healthy Paws followed up promptly (within 24 hours) with a clear description of the documentation needed to verify coverage. The filing process was very straightforward, and I was provided clear explanations for which items in my invoice were and were not covered based on my policy. The vast majority of the surgery fee was covered and I received reimbursement checks in the mail within about 2 weeks. The team also sent a very caring individualized follow-up note checking in on how my cat was doing.

Worth every penny We appreciate Healthy Paws for helping us keep our furry family members feeling their best! When we bring a new fur baby into the family, we sign them up for Healthy Paws immediately. In the case of our one-year-old cat, it proved to be lifesaving. She developed gingivostomatitis and required a full-mouth extraction. Thanks to our plan with Healthy Paws, 90% of that surgical procedure was covered, and our girl is feeling better and is now back to her playful, naughty self!