Very quick response time Very quick response time. Very clear on claims, great customer service and plan covers a lot medically.

Highly recommend This is our second dog enrolled with Healthy Paws. Over the years we have had only positive experiences. The claims have been processed quickly and all claims have been paid promptly and according to the policy. And most recently, when our pup had some health issues and ER visits a Healthy Paws rep followed up to see how he was doing.

Healthy Paws has been a lifesaver Healthy Paws has been a lifesaver! We adopted two stray furbabies when they were young. One of them developed epilepsy a couple of years ago and it has been a challenge with all the medications and trying to regulate them. Healthy Paws was spot on with coverage when he started having seizures and helping with all the meds. He recently broke a tooth probably during a fall while having a seizure and it got infected. Healthy Paws covered his surgery. If it wasn't for his insurance there is no way we could afford his monthly meds or the surgery for his tooth. Even at the cost of insurance for both of the dogs (one of which has only used it once I think) it's well worth it for the help it's given us for the one dog. Highly recommend Healthy Paws pet insurance!

Absolutely horrendous customer support Absolutely horrendous customer support. They recently denied two claims I filed after my two dogs required emergency vet visits, and they said ‘anything done by a vet isn’t covered.’ Where else would I take my dogs? What other medical expenses would I incur OUTSIDE of a veterinary clinic? I’ve been trying to get a hold of someone, anyone at customer service to explain to me exactly what is covered and why I’m paying over $200 a month for 3 dogs if emergency care isn’t covered. But nobody is responding via email or phone. I’m going to cancel my policy immediately. If you’re considering healthy paws, I would very much recommend looking elsewhere.

Would Recommend Heathy Paws We've had a wonderful experience with Heathy Paws. Our pup had to undergo three eye surgeries before he was 6. Heathy Paws made it an easy decision to give our dog the best care. Submitting a claim could not be easier. I would recommend Heathy Paws to any dog or cat owner!