Intentionally cancelled my policy Intentionally cancelled my policy. I being a customer for over 8years. And suddenly receive an email that my policy cancelled. No communication before. Seems , now my pet is getting older and they know it will cost them. Stay away from this company

Dietary indiscretions and hip dysplasia, all covered Healthy Paws has been insuring my dog since he was a puppy. While the premiums are not cheap, their coverage has seen him through a number of "dietary indiscretions" and an early diagnosis and gradual decline of hip dysplasia. They have never fought me on a claim and the assurance of knowing they are there has kept us going through all the ups and downs. Veterinary care has changed so much in my lifetime, and the costs associated with it have grown staggeringly. I've spent enough time in vet's offices to know I never want to be that person in tears, choosing between a life-saving procedure for their pet and family essentials. Consider pet insurance a necessary part of owing a pet, no different than food and toys. Buying insurance is "buying a good night's sleep." Do yourself a favor, and budget in a policy for your pet when he or she is young. You won't regret it.

Excellent coverage, responsive and caring customer service We have been Healthy Paws customers since we got our dog back in 2020. We knew we wanted pet insurance all along because it takes the financial question out of big medical decisions when your pup needs medical care, and reduces financial risk to our family so we know we can take care of our pup no matter what life throws at us. We shopped around looking at a bunch of different insurance companies, and eventually settled on Healthy Paws because the coverage is great and the cost is competitive. After being customers for four years and using our insurance to file claims for a few health issues our pet has been affected by, we could not be happier Healthy Paws customers. Submitting a claim is SO EASY, just submit the itemized invoice with no written explanation required, and they process the claim quickly. We take our checks in the mail, but direct deposit is an option as well if you want reimbursement more quickly. Customer service has been responsive and kind whenever we've needed it. We had one claim that was borderline regarding whether we were covered or not, and while it was initially rejected even the appeal process was convenient and Healthy Paws customer support has been excellent throughout. We would highly recommend Healthy Paws to anyone.

Highly recommend This is our second dog enrolled with Healthy Paws. Over the years we have had only positive experiences. The claims have been processed quickly and all claims have been paid promptly and according to the policy. And most recently, when our pup had some health issues and ER visits a Healthy Paws rep followed up to see how he was doing.

Great service and fast, fair claims I've had several claims for procedures and surgery for my old lab through Healthy Paws. They've provided great service and fast, fair claims. The process is easy and they are transparent about what is covered and what documentation they need to cover care. I recommend them without reservation.