Extremely happy with the service… Extremely happy with the service provided by Health Paws Insurance!! They have always been very quick to process our claims. Most recently, our dog's surgery had a claim and funds processed within 48 hours. The business operations seem solid, and the team reached out to check in on my dog after surgery. Highly recommend!

Fast and Easy My cat had a mass in her back leg and I was able to submit that claim through the healthy Paws website. Submitting the claim was very fast and easy to follow. My claim was completed in less than 4 business days and it covered 80% of the bill.

Absolutely horrendous customer support Absolutely horrendous customer support. They recently denied two claims I filed after my two dogs required emergency vet visits, and they said ‘anything done by a vet isn’t covered.’ Where else would I take my dogs? What other medical expenses would I incur OUTSIDE of a veterinary clinic? I’ve been trying to get a hold of someone, anyone at customer service to explain to me exactly what is covered and why I’m paying over $200 a month for 3 dogs if emergency care isn’t covered. But nobody is responding via email or phone. I’m going to cancel my policy immediately. If you’re considering healthy paws, I would very much recommend looking elsewhere.

Having health insurance through…HealthyPaws-Rating Having health insurance through HealthyPaws was one of the best thing we could of had done for our tiny fur babies. The claims are easy to file, the process is quick and every time we had called customer service we always got the most thorough answers to our questions. Highly recommend to any first time potential customers of HealthyPaw to register, won't regret it.

Healthy Paws for the win! When our three-year-old healthy cat suddenly had a major medical emergency, we didn’t think twice about getting her the care she needed. We quickly wracked up about $7,500 in vet bills, seeing a specialist and doing multiple tests. We had never submitted an insurance claim for a pet before, and we were nervous. Thank goodness we chose Healthy Paws to cover her when she was still a kitten! They reimbursed us for everything we expected, given the plan we chose. I can’t thank Healthy Paws enough for how easy they made the process and how quickly they processed our claims! It was a relief to know we wouldn’t have to shoulder the financial burden alone, and we were able to focus on helping our kitty recover. Thankfully, she is doing much better now and we are grateful to have our family member back to her sweet, playful self.