Absolutely horrendous customer support Absolutely horrendous customer support. They recently denied two claims I filed after my two dogs required emergency vet visits, and they said ‘anything done by a vet isn’t covered.’ Where else would I take my dogs? What other medical expenses would I incur OUTSIDE of a veterinary clinic? I’ve been trying to get a hold of someone, anyone at customer service to explain to me exactly what is covered and why I’m paying over $200 a month for 3 dogs if emergency care isn’t covered. But nobody is responding via email or phone. I’m going to cancel my policy immediately. If you’re considering healthy paws, I would very much recommend looking elsewhere.

Great service and fast, fair claims I've had several claims for procedures and surgery for my old lab through Healthy Paws. They've provided great service and fast, fair claims. The process is easy and they are transparent about what is covered and what documentation they need to cover care. I recommend them without reservation.

Dietary indiscretions and hip dysplasia, all covered Healthy Paws has been insuring my dog since he was a puppy. While the premiums are not cheap, their coverage has seen him through a number of "dietary indiscretions" and an early diagnosis and gradual decline of hip dysplasia. They have never fought me on a claim and the assurance of knowing they are there has kept us going through all the ups and downs. Veterinary care has changed so much in my lifetime, and the costs associated with it have grown staggeringly. I've spent enough time in vet's offices to know I never want to be that person in tears, choosing between a life-saving procedure for their pet and family essentials. Consider pet insurance a necessary part of owing a pet, no different than food and toys. Buying insurance is "buying a good night's sleep." Do yourself a favor, and budget in a policy for your pet when he or she is young. You won't regret it.

Highly recommend This is our second dog enrolled with Healthy Paws. Over the years we have had only positive experiences. The claims have been processed quickly and all claims have been paid promptly and according to the policy. And most recently, when our pup had some health issues and ER visits a Healthy Paws rep followed up to see how he was doing.

I would highly recommend Healthy Paws… I would highly recommend Healthy Paws pet insurance for every pet owner. Healthy Paws have saved me so much money over the past 5 and a half years. I have three cats that have had numerous claims over this period of time. First of all I highly suggest getting pet insurance the same day you bring a pet into your home. Healthy Paws is very responsive and very quick to reimburse directly into your bank account. They make it so easy to submit a claim and the explanation of benefits are very understandable. Again I highly recommend healthy paws pet insurance. Thank you Healthy Paws.