Highly recommend Healthy Paws We have had great experience with Healthy Paws. Their Customer Service department is great and wants things to get resolved to the customer's satisfaction. Their newly revamped app makes it easy to submit claims and get reimbursed in a timely fashion. We started with Healthy Paws years ago before our dog Socks had any problems and now have had to rely on them the past few years. We love Healthy Paws.

Healthy Paws for the win! When our three-year-old healthy cat suddenly had a major medical emergency, we didn’t think twice about getting her the care she needed. We quickly wracked up about $7,500 in vet bills, seeing a specialist and doing multiple tests. We had never submitted an insurance claim for a pet before, and we were nervous. Thank goodness we chose Healthy Paws to cover her when she was still a kitten! They reimbursed us for everything we expected, given the plan we chose. I can’t thank Healthy Paws enough for how easy they made the process and how quickly they processed our claims! It was a relief to know we wouldn’t have to shoulder the financial burden alone, and we were able to focus on helping our kitty recover. Thankfully, she is doing much better now and we are grateful to have our family member back to her sweet, playful self.

Solid coverage, good communication and customer service My cat recently needed a surgery to remove a tumor. I filed a claim and Healthy Paws followed up promptly (within 24 hours) with a clear description of the documentation needed to verify coverage. The filing process was very straightforward, and I was provided clear explanations for which items in my invoice were and were not covered based on my policy. The vast majority of the surgery fee was covered and I received reimbursement checks in the mail within about 2 weeks. The team also sent a very caring individualized follow-up note checking in on how my cat was doing.

Best Pet Insurance out there I would have never thought that dealing with an insurance company would be easy, yet Healthy Paws has completely proven that wrong. When we adopted our dog at 6 months old, the first thing I did was research all the Pet Insurance companies out there. After a lot of research, I landed on Healthy Paws and I'm so glad I did. My pup has had some random issues pop up here and there that without Insurance would cost me and arm and a leg. With Healthy Paws, I submit the claim, and typically within 2 days, 80% of what's covered is back in my bank account. They have been such a lifesaver and on top of it, they are all so nice. When my dog got ACL surgery, I got an email just checking in on him to see how he's recovering. Couldn't recommend another Pet Insurance company more than Healthy Paws.

Excellent coverage, responsive and caring customer service We have been Healthy Paws customers since we got our dog back in 2020. We knew we wanted pet insurance all along because it takes the financial question out of big medical decisions when your pup needs medical care, and reduces financial risk to our family so we know we can take care of our pup no matter what life throws at us. We shopped around looking at a bunch of different insurance companies, and eventually settled on Healthy Paws because the coverage is great and the cost is competitive. After being customers for four years and using our insurance to file claims for a few health issues our pet has been affected by, we could not be happier Healthy Paws customers. Submitting a claim is SO EASY, just submit the itemized invoice with no written explanation required, and they process the claim quickly. We take our checks in the mail, but direct deposit is an option as well if you want reimbursement more quickly. Customer service has been responsive and kind whenever we've needed it. We had one claim that was borderline regarding whether we were covered or not, and while it was initially rejected even the appeal process was convenient and Healthy Paws customer support has been excellent throughout. We would highly recommend Healthy Paws to anyone.