Cannot Recommend The service is fine and the people are knowledgeable and helpful. The problem is the cost. I have just been told that my premium for one older pet is going from $246 to $423 per month for 70% coverage. Healthy Paws does not cover doctor exams, routine care and preexisting conditions. My recommendation is to look elsewhere. I have also done some research and it appears that Healthy Paws owns some review sites!

Solid coverage, good communication and customer service My cat recently needed a surgery to remove a tumor. I filed a claim and Healthy Paws followed up promptly (within 24 hours) with a clear description of the documentation needed to verify coverage. The filing process was very straightforward, and I was provided clear explanations for which items in my invoice were and were not covered based on my policy. The vast majority of the surgery fee was covered and I received reimbursement checks in the mail within about 2 weeks. The team also sent a very caring individualized follow-up note checking in on how my cat was doing.

Extremely happy with the service… Extremely happy with the service provided by Health Paws Insurance!! They have always been very quick to process our claims. Most recently, our dog's surgery had a claim and funds processed within 48 hours. The business operations seem solid, and the team reached out to check in on my dog after surgery. Highly recommend!

Great service and fast, fair claims I've had several claims for procedures and surgery for my old lab through Healthy Paws. They've provided great service and fast, fair claims. The process is easy and they are transparent about what is covered and what documentation they need to cover care. I recommend them without reservation.

Fast and Easy My cat had a mass in her back leg and I was able to submit that claim through the healthy Paws website. Submitting the claim was very fast and easy to follow. My claim was completed in less than 4 business days and it covered 80% of the bill.