Great experience adding Wellness to my pet ins. Amanda was so friendly and helpful, she was fun to talk to and the process only took a very few minutes.

Poor Customer Service The payment process was a mess, Fetch pet charged me twice and did not share the Policy Confirmation, I had to call them and made me wait more than 30 minutes, I used the chat and finally I got someone that helped me reviewing it, however she told me they never received the first payment!! Will have to dispute the first charge they made. I really hope this is the only bad experience I have with them.

It was really nice to know we had Fetch… It was really nice to know we had Fetch when we took our dog to the vet and ended up with $1K in tests and treatment. Sending the required documents was super easy, their review was within their stated time frame and the reimbursement came quickly after it was approved.

I am so excited that Fetch started… I am so excited that Fetch started covering well checks for my fur baby. That is so important and sometimes it is a struggle to pay for. I appreciated the ease of filing a claim and the prompt response. I love this pet insurance!

We are new to the Fetch Family I had the pleasure of talking with Amanda Mellow on the phone. We were looking to change our carrier for Rascal. The company we are currently using was no longer meeting our needs. A friend recommended Fetch to us. Amanda was courteous, knowledgeable and helpful. She walked me through what Fetch has to offer, answering any questions as they came up. She made the decision to switch easy.