USER FRIENDLY Fetch is user friendly, especially for those more 'seasoned citizens' who have difficulty navigating complex websites. I could easily find what was needed and the email reminders are helpful.

Great experience adding Wellness to my pet ins. Amanda was so friendly and helpful, she was fun to talk to and the process only took a very few minutes.

ABSOLUTELY WORST INSURANCE COMPANY IVE… ABSOLUTELY WORST INSURANCE COMPANY IVE EVER DEALT WITH!!! Full of hidden fees and policy’s that will work for them so they don’t approve your claim. I’ve talked to atleast 15 people who also have tried to use them, and none have got an approved. I BEG OF YOU, DO NOT USE THE FRAUD COMPANY

It was really nice to know we had Fetch… It was really nice to know we had Fetch when we took our dog to the vet and ended up with $1K in tests and treatment. Sending the required documents was super easy, their review was within their stated time frame and the reimbursement came quickly after it was approved.

Not Useful I got fetch insurance last year for my cat, after an accident he had (vomiting and diarrhea - which he did a through examination and nothing was found. He also did some precautionary treatment) A year later, again he has some vomiting and diarrhea (since basically that’s the main starting issue with the cats) and the insurance does not cover it since it’s a continuous issue. If no disease were found and all precautionary treatment were done, how this can be a continuous issue? Seems like for any issue with the same symptoms, my cat won’t be covered! Cause it’s a continuous issue.