Shaun Cameron
CAABSOLUTELY WORST INSURANCE COMPANY IVE… ABSOLUTELY WORST INSURANCE COMPANY IVE EVER DEALT WITH!!! Full of hidden fees and policy’s that will work for them so they don’t approve your claim. I’ve talked to atleast 15 people who also have tried to use them, and none have got an approved. I BEG OF YOU, DO NOT USE THE FRAUD COMPANY
Joseph Seiler
GBLaura was amazing and extremely… Laura was amazing and extremely professional. She walked us through all required documentation and even reached out to the vet to get the proper paperwork for our claim. Laura went above and beyond reviewing all previous documents that we submitted making sure everything was in order. Customer service personnel like this is why I will continue to have Fetch as our pets insurance provider. Thank you Laura Joe S
Ray Boyer
GBJosh did a great job Josh did a great job. He was very accommodating and provided me with great information while I was deciding on plans today. I had also talked to Eric yesterday who was excellent in providing answers to me questions and gave one answer which sold me on Fetch. Monica was also great. All of these individuals did a great job!
Sara Vanderford-West
GBAWESOME Customer Care Gerrone was AWESOME! He answered all my questions and took great care to help and assist me with my inquiry. He was very conscientious and professional in his approach and really worked to help me with my beloved chihuahua, Sargent :) Certainly recommend calling the carrier should you need any help. My customer advocate, Gerrone, was patient, kind, and provided the utmost service! He took extra steps to assist me and was a pleasant person to speak with, which is rare these days when you have questions! I am beyond happy and will recommend without hesitation. Thank you!!
customer
GBWhat a great experience What a great experience! I am so glad when I called Fetch, Amanda Mello Answered the phone! I had already called two other pet insurance companies and both of them answered my questions and let me off the phone they didn’t even bother asking additional questions but Amanda went the extra mile and let me know that she could quote me over the phone that it was a no problem at all. She did it in less than 15 minutes for all three of my dogs and sent me several quotes so we could find the perfect coverage for my babies, she was absolutely amazing and thorough. She even answered some tough questions I had. What an absolute delightful experience and a great way to kickoff my new relationship with Fetch. I’m so excited to be with a company whose employees truly care!!