Gwendolyn Williams
GBSatisfied customer! Representative Cory was efficient and very patient. I would recommend this company to anyone traveling!
Raymond D
GBagent was very friendly and knowledgeable agent was very friendly and answered all my questions and helped with application process
Jo Allen
GBMy experience TODAY was great My experience TODAY was great, but I want to talk about my trip that was delayed. My sister and I planned a trip to Paris. I have always wanted to go to Paris ever since I had French classes in high school.(HS graduation was 1977!)My time in Paris was for 3 days only. Because of the delay, I missed an entire day—24 hours! Although my sister paid the expenses, I feel cheated out of the experience I would have had had I arrived on time. Sure, I arrived safely to Paris, but the sights and shopping and activities I planned were cut short. And to add insult to injury, my checked bag arrived 2 days late! All the clothing I purchased to look fashionable in Paris was stuck in Newark NJ! On my person, I had a change of underwear and zero toiletries. Now despite my troubles, I didn’t complain—I didn’t want to spoil my sister’s trip. I kept thinking, “Thank God I did the insurance! The insurance will reimburse me for my disappointments and my inconvenience.” Well, how upsetting to learn the insurance does not cover ANY of that. 😢😞 Now I’m wondering why I got the insurance in the first place.😔 A trip that I’ve been dreaming of fell short in actuality. Although I feel I should be compensated in some fashion, I appreciate the opportunity to tell you how I feel. Thanks
Barbara W
GBTrustworthy company! We were in Italy last fall and my husband’s passport was stolen which delayed our return. Roam Right answered right away when my husband called. I could hear the customer service agent over the phone talking to my husband and walking him through what we needed to do. My anxiety immediately was calmed. We submitted our claim and were refunded almost all our losses. I won’t use any other company!
Wayne F
GBThey were very helpful and… They were very helpful and knowledgeable about their services. Had a wonderful time with Shell Camp Florida.