Ms. Megan's service Ms. Megan made the transaction flow easily, simple and clear. Thank you for your help. The insurance coverage gives peace of mind. Regards

Very helpful Very helpful. I called and had a few questions about an annual policy. The kind lady answered all my questions, gave me the prices I asked about. I made a decision and purchased my policy all in less than 10 minutes. Always a pleasure to deal with.

We had to use Roam Right twice over the… We had to use Roam Right twice over the years, first claim was easily handled, second was more difficult but appreciate that payment was made in both case. Am disappointed that now I am 76 years old I can no longer purchase your policy, had to go to another carreir.

My experience TODAY was great My experience TODAY was great, but I want to talk about my trip that was delayed. My sister and I planned a trip to Paris. I have always wanted to go to Paris ever since I had French classes in high school.(HS graduation was 1977!)My time in Paris was for 3 days only. Because of the delay, I missed an entire day—24 hours! Although my sister paid the expenses, I feel cheated out of the experience I would have had had I arrived on time. Sure, I arrived safely to Paris, but the sights and shopping and activities I planned were cut short. And to add insult to injury, my checked bag arrived 2 days late! All the clothing I purchased to look fashionable in Paris was stuck in Newark NJ! On my person, I had a change of underwear and zero toiletries. Now despite my troubles, I didn’t complain—I didn’t want to spoil my sister’s trip. I kept thinking, “Thank God I did the insurance! The insurance will reimburse me for my disappointments and my inconvenience.” Well, how upsetting to learn the insurance does not cover ANY of that. 😢😞 Now I’m wondering why I got the insurance in the first place.😔 A trip that I’ve been dreaming of fell short in actuality. Although I feel I should be compensated in some fashion, I appreciate the opportunity to tell you how I feel. Thanks

Knowledge and Patience Make a Difference Helen was extremely patient and helpful while we added numerous excursions, transfers, and hotel costs to multiple policies. She stayed on the call past 5:00 p.m. to make sure everything was included and allocated correctly. She takes customer service to a new level.