They are insuring customers for hazards… They are insuring customers for hazards they may not have other insurance options available. Most people are unaware that their primary health insurance in the US will not cover many illnesses or injuries sustained outside of the U. S.

Helen was extremely helpful and… Helen was extremely helpful and knowledgeable. She answered all of our questions and made some very good suggestions as we put the finishing touches on our cruise plans.

We paid Rom Right premium in full when… We paid Rom Right premium in full when we paid for our trip, long in advance of departure to cover preexisting conditions. After trip was cancelled because of Covid danger, we received a refund from Roam Right for less than half our payment, essentially because we were “covered” for the period prior to our departure. We were covered for what, I question. This us why people question the value of trip insurance

My experience TODAY was great My experience TODAY was great, but I want to talk about my trip that was delayed. My sister and I planned a trip to Paris. I have always wanted to go to Paris ever since I had French classes in high school.(HS graduation was 1977!)My time in Paris was for 3 days only. Because of the delay, I missed an entire day—24 hours! Although my sister paid the expenses, I feel cheated out of the experience I would have had had I arrived on time. Sure, I arrived safely to Paris, but the sights and shopping and activities I planned were cut short. And to add insult to injury, my checked bag arrived 2 days late! All the clothing I purchased to look fashionable in Paris was stuck in Newark NJ! On my person, I had a change of underwear and zero toiletries. Now despite my troubles, I didn’t complain—I didn’t want to spoil my sister’s trip. I kept thinking, “Thank God I did the insurance! The insurance will reimburse me for my disappointments and my inconvenience.” Well, how upsetting to learn the insurance does not cover ANY of that. 😢😞 Now I’m wondering why I got the insurance in the first place.😔 A trip that I’ve been dreaming of fell short in actuality. Although I feel I should be compensated in some fashion, I appreciate the opportunity to tell you how I feel. Thanks

Satisfied customer! Representative Cory was efficient and very patient. I would recommend this company to anyone traveling!