Satisfied customer! Representative Cory was efficient and very patient. I would recommend this company to anyone traveling!

Arch Insurance gave us a second chance… Arch Insurance gave us a second chance to file a claim for a voyage gone wrong. Visited with several different Arch employees and each was so nice and so helpful. My last visit was with Eric who was most wonderful! So thankful for the help we received from each of you.

Excellent travel insurance company! Your service rep today, Kaitlyn was fabulous. She was very helpful and informative. I love Arch Insurance as I have used you before and I will continue to use you and highly recommend you to others. I believe your prices are very fair and your coverage is great! I appreciate how your Customer Service is there and you’re not put on hold forever! Whenever I have needed help in the past, it was prompt and excellent. All of the Customer Service people I have ever had to deal with at Arch has always been top-notch; Service, above and beyond! Thank you!

Excellent Service Provided I made two calls. First with Kayla on April 3, 2024. She was patient and thorough in answering my myriad of questions having never getting travel insurance before. Second, I spoke with Cory today, April 10, 2024, who was also thorough in the additional information he provided before I ultimately purchased the policy. All in all both were very good customer service experiences.

Helpful and Courteous Representative I have a pending claim and needed extra documentation. Betsy was very helping explaining exactly what documents they needed and which ones they did receive. She even mentioned I could also fax my documents as well which was helpful. She was very polite and courteous