Gwendolyn Williams
GBSatisfied customer! Representative Cory was efficient and very patient. I would recommend this company to anyone traveling!
Ellen Haug
GBHelpful and Courteous Representative I have a pending claim and needed extra documentation. Betsy was very helping explaining exactly what documents they needed and which ones they did receive. She even mentioned I could also fax my documents as well which was helpful. She was very polite and courteous
Tannie
GBExcellent travel insurance company! Your service rep today, Kaitlyn was fabulous. She was very helpful and informative. I love Arch Insurance as I have used you before and I will continue to use you and highly recommend you to others. I believe your prices are very fair and your coverage is great! I appreciate how your Customer Service is there and you’re not put on hold forever! Whenever I have needed help in the past, it was prompt and excellent. All of the Customer Service people I have ever had to deal with at Arch has always been top-notch; Service, above and beyond! Thank you!
HL
GBMs. Megan's service Ms. Megan made the transaction flow easily, simple and clear. Thank you for your help. The insurance coverage gives peace of mind. Regards
Ashley
GBKnowledge and Patience Make a Difference Helen was extremely patient and helpful while we added numerous excursions, transfers, and hotel costs to multiple policies. She stayed on the call past 5:00 p.m. to make sure everything was included and allocated correctly. She takes customer service to a new level.