My agent, Jo-Anne Corcoran, was timely in connecting with me, courteous, knowledgeable, supportive, and consistently kindly in communicating and helping me navigate through this process. Customer Service was very helpful, the one time I called. I'm thankful my agent, Jo-Anne Corcoran, said she'll continue to be my agent even after the policy acceptance. I am apprehensive about "signing on-line". I would rather have used a hard copy to sign, as well as one to keep without having to print it off myself. I appreciate that your underwriters are thorough.

Lots Lots - hard to get live voices - tons of mistakes on my personal information- no interest of earning my business- - I had to push to make it happen - I would not recommend you guys to other people

Excellent guidance I appreciated the followup of the people who guided me through every step of the way. I especially liked the way they told me how long a questionnaire call was estimated to take, so that I could tell them if it was a good time to talk or not. Lastly, the one who came to my house and took my vitals and samples was quite pleasant and kind, and put me at ease. I’ve never purchased my own life insurance before, and while this experience was lengthy, it went very well.

Very straight forward rates and… Very straight forward rates and terms.The procedure for my in home exam and paperwork was very professional and courteous. I also appreciated getting the results on line from my blood work and tests to see how I did.SBLI is a trusting company that I have had the pleasure of having since I was like 18 or 19 right out of high school.

At Wits End I am at my wits end with SBLI. Through repeated phone calls and a written policy surrender request I have made it clear that my term policy should terminate. Even though SBLI has acknowledged surrender of the policy and confirmed that the premiums are paid in full, I continue to receive Premium Due (and over due) invoices. I was told at one point by SBLI to ignore them, but they keep coming! Thanks for your response which suggests that you have taken steps to clarify your process. So, I must be just be confused. I have kept all of the documents sent and a timeline of my conversations with SBLI. All I wanted to do was to terminate a term policy. Crazy that I had to take affirmative steps to terminate a term policy anyway. The lesson for anyone interested in an SBLI term policy is that you have to spend considerable time and effort to actually terminate a term policy. It’s crazy. Thanks for the apology!