Vault Claim Experience Teresa Guy, who managed my claim, was kind, respectful and professional. Her approach was transparent and efficient. I am quite please and grateful for the experience.

We DO NOT like Vault at all We DO NOT like Vault at all! Constant issues with coverage. Making changes is nearly impossible without aggravation and frustration. All communication must be done through your insurance broker. Furthermore, there is no online platform to confirm your coverage and verify information. Can’t wait to be rid of Vault!

highly responsive team with quick and easy coverage reimbursement!! had a windshield replacement - had it done at my dealer and submitted for reimbursement (as Vault had communicated with me before). Received the refund within 24 hours: hassle free and easy. highly recommend Vault!

Golf size hail damaged our… Golf size hail damaged our roof-verified by two independent engineers and two roof contractors. Vault refuses to pay the claim. Then cancelled us. We have major damage inside our house now because the roof damage was not repaired and is now leaking inside. Shame on VAULT. Don't believe their hype.

You cancelled me because of a legit… You cancelled me because of a legit claim. Shame on you. But you did pay the claim fully and expeditiously. Thanks for that!