Hurricane Ian… We were overseas when Hurricane Ian struck and our vehicle was partially submerged in the sea surge. Initially handling the claim from Europe and then finalizing things in the following months was made pleasingly simple, mostly I believe, by Christopher Smith. Very professional and efficient.

Everything has been excellent Everything has been excellent from just after the hurricane Ian hit, and you contacted us. We were at our home in Norway at that time, returned to Cape Coral in Florida by November 1st. You answered telephone calls and emails immediately. The adjuster did an excellent job before we returned to Florida, and we got the payment right after. Nothing could have been better. We are impressed.

highly responsive team with quick and easy coverage reimbursement!! had a windshield replacement - had it done at my dealer and submitted for reimbursement (as Vault had communicated with me before). Received the refund within 24 hours: hassle free and easy. highly recommend Vault!

Roof damage claim that took forever Our roof damage claim was denied after several months of brutal storms where tiles went flying. We had interior home roof leaks. We had our handyman fix that for obvious reasons Vault tried to use that against us a pre existing condition. Eventually they paid, but as a lawyer i was hoping they wouldn’t so I could sue them for bad faith, which it was

Lost earring My wife lost one earring while at a luncheon club event. I notified Vault, got an estimate for the replacement earring from the jeweler who sold me the original pair, and we reimbursed by Vault all within about a two week period. The process was easy, pretty quick, and painless and required no "follow-up" or "prodding" calls or emails. I am very happy and completely satisfied with the results and the overall claims experience.