Hurricane Ian… We were overseas when Hurricane Ian struck and our vehicle was partially submerged in the sea surge. Initially handling the claim from Europe and then finalizing things in the following months was made pleasingly simple, mostly I believe, by Christopher Smith. Very professional and efficient.

Quick Response Quick response, no hassle…worked to help get the issue addressed. Couldn’t ask for much better. Very disappointed to learn that our coverage will now be dropped as they are exiting the market we are in.

Our insurance adjust is Derek Franks Our insurance adjust is Derek Franks. This man is simply an amazing man. This was a horrible unfortunate water event in our home. From start to finish I can not say enough things about him. He was so kind, knowledgeable, patient (from me rambling), understanding, thorough, very very prompt on correspondence, informative, we just thank him enough for how amazing he was to us. I truly believe that ALL insurance companies should learn a lot from how great this man is and how he conducts him self. Best professional in any experience I’ve had in my life came from this great, great man. Again Derek you simply are the best. Thanks a million, gazillion times sir.

I believe that Vault is the best… I believe that Vault is the best insurance company there is. From the beginning to the end it has been amazing. I highly, highly recommend them.

Derick did an outstanding job helping… Derick did an outstanding job helping me walk thru my claim and took away any stress to help resolve the water damage. Highly recommend Vault for homeowners insurance