Smooth Claim Process Worked Well Smooth Claim Process Worked Well Our insurance agent started the Vault claim process for us. The filing and review went smoothly and timely with clear instructions emailed, helpful telephone followup, and very professional support. Well done. We had never filed a claim before and hoped not to have to. Glad to have the coverage and helpful process.

Everything has been excellent Everything has been excellent from just after the hurricane Ian hit, and you contacted us. We were at our home in Norway at that time, returned to Cape Coral in Florida by November 1st. You answered telephone calls and emails immediately. The adjuster did an excellent job before we returned to Florida, and we got the payment right after. Nothing could have been better. We are impressed.

Lost diamond from Linda’s wedding ring. Linda lost the marquis diamond off her wedding ring when our dog jumped on her and dislodged it. It fell into the snow and we never found it. This was 3 years ago. She finally gave up looking for it and we filed a claim with Vault under the jewelry policy where it was listed along with its appraisal. Vault paid for the new diamond with no problem. Thanks!!! Her ring now looks great!

Quick Response Quick response, no hassle…worked to help get the issue addressed. Couldn’t ask for much better. Very disappointed to learn that our coverage will now be dropped as they are exiting the market we are in.

It is always a joy to phone Vault It is always a joy to phone Vault. Every time I have phoned I have spoken to a charming helpful caring individual. I always feel refreshed and assured that whatever I have called about has been resolved. Please keep the friendliness up so important in this day and age. Thank you all.