Fantastic experience and service Fantastic experience and service. Derek Frank’s , Kenny Jarvis and Jesse were first class in every way. Had heard nightmare stories from other hurricane victims about the treatment by their insurance co’s . Not by the vault. They were very reasonable and did the right thing by us.

You cancelled me because of a legit… You cancelled me because of a legit claim. Shame on you. But you did pay the claim fully and expeditiously. Thanks for that!

Golf size hail damaged our… Golf size hail damaged our roof-verified by two independent engineers and two roof contractors. Vault refuses to pay the claim. Then cancelled us. We have major damage inside our house now because the roof damage was not repaired and is now leaking inside. Shame on VAULT. Don't believe their hype.

Our experience with Vault was of…top flight Our experience with Vault was of excellent from beginning to end. All phases of the flood clean up experience were handled beautifully. The drying and clean up company arrived just a couple of hours after we called to place a claim. The Vault representatives were in contact with us continuously. The insurance adjuster quickly prepared his estimate, and we received our check just three weeks after reporting the claim. They were truly great.

We DO NOT like Vault at all We DO NOT like Vault at all! Constant issues with coverage. Making changes is nearly impossible without aggravation and frustration. All communication must be done through your insurance broker. Furthermore, there is no online platform to confirm your coverage and verify information. Can’t wait to be rid of Vault!