Fantastic experience and service Fantastic experience and service. Derek Frank’s , Kenny Jarvis and Jesse were first class in every way. Had heard nightmare stories from other hurricane victims about the treatment by their insurance co’s . Not by the vault. They were very reasonable and did the right thing by us.

Derick did an outstanding job helping… Derick did an outstanding job helping me walk thru my claim and took away any stress to help resolve the water damage. Highly recommend Vault for homeowners insurance

highly responsive team with quick and easy coverage reimbursement!! had a windshield replacement - had it done at my dealer and submitted for reimbursement (as Vault had communicated with me before). Received the refund within 24 hours: hassle free and easy. highly recommend Vault!

Roof damage claim that took forever Our roof damage claim was denied after several months of brutal storms where tiles went flying. We had interior home roof leaks. We had our handyman fix that for obvious reasons Vault tried to use that against us a pre existing condition. Eventually they paid, but as a lawyer i was hoping they wouldn’t so I could sue them for bad faith, which it was

Our insurance adjust is Derek Franks Our insurance adjust is Derek Franks. This man is simply an amazing man. This was a horrible unfortunate water event in our home. From start to finish I can not say enough things about him. He was so kind, knowledgeable, patient (from me rambling), understanding, thorough, very very prompt on correspondence, informative, we just thank him enough for how amazing he was to us. I truly believe that ALL insurance companies should learn a lot from how great this man is and how he conducts him self. Best professional in any experience I’ve had in my life came from this great, great man. Again Derek you simply are the best. Thanks a million, gazillion times sir.