Golf size hail damaged our… Golf size hail damaged our roof-verified by two independent engineers and two roof contractors. Vault refuses to pay the claim. Then cancelled us. We have major damage inside our house now because the roof damage was not repaired and is now leaking inside. Shame on VAULT. Don't believe their hype.

highly responsive team with quick and easy coverage reimbursement!! had a windshield replacement - had it done at my dealer and submitted for reimbursement (as Vault had communicated with me before). Received the refund within 24 hours: hassle free and easy. highly recommend Vault!

We have a water damage loss on 4/2/2023… We have a water damage loss on 4/2/2023 - Vault hired a terrible demo company, so we ended up with a huge mold problem. it is now 12/19/2023. The 2nd demo company has NOT been paid, and the restoration company has NOT been paid. The restoration work is stopped because they aren't getting paid. Estimate was submitted in early August - it's now mid-December and Vault has NOT even reviewed their estimate, or called them to review it. I get promises for updates each week that are pushed to the following week. complete run around

It is always a joy to phone Vault It is always a joy to phone Vault. Every time I have phoned I have spoken to a charming helpful caring individual. I always feel refreshed and assured that whatever I have called about has been resolved. Please keep the friendliness up so important in this day and age. Thank you all.

Vault Claim Experience Teresa Guy, who managed my claim, was kind, respectful and professional. Her approach was transparent and efficient. I am quite please and grateful for the experience.