Roof damage claim that took forever Our roof damage claim was denied after several months of brutal storms where tiles went flying. We had interior home roof leaks. We had our handyman fix that for obvious reasons Vault tried to use that against us a pre existing condition. Eventually they paid, but as a lawyer i was hoping they wouldn’t so I could sue them for bad faith, which it was

I believe that Vault is the best… I believe that Vault is the best insurance company there is. From the beginning to the end it has been amazing. I highly, highly recommend them.

Hurricane Ian… We were overseas when Hurricane Ian struck and our vehicle was partially submerged in the sea surge. Initially handling the claim from Europe and then finalizing things in the following months was made pleasingly simple, mostly I believe, by Christopher Smith. Very professional and efficient.

Everything has been excellent Everything has been excellent from just after the hurricane Ian hit, and you contacted us. We were at our home in Norway at that time, returned to Cape Coral in Florida by November 1st. You answered telephone calls and emails immediately. The adjuster did an excellent job before we returned to Florida, and we got the payment right after. Nothing could have been better. We are impressed.

You cancelled me because of a legit… You cancelled me because of a legit claim. Shame on you. But you did pay the claim fully and expeditiously. Thanks for that!