We DO NOT like Vault at all We DO NOT like Vault at all! Constant issues with coverage. Making changes is nearly impossible without aggravation and frustration. All communication must be done through your insurance broker. Furthermore, there is no online platform to confirm your coverage and verify information. Can’t wait to be rid of Vault!

AWESOME CUSTOMER SERVICE Words can’t describe how great of experience it was working with Vault. They made my insurance company look like dog food. Matt Hughes, my point of contact, was exceptional. They should clone him and deployed him at other locations- honestly. I could not have been happier. I am actually looking at switching from present insurance company to Vault because of my experiences with Matt and Vault!

It is always a joy to phone Vault It is always a joy to phone Vault. Every time I have phoned I have spoken to a charming helpful caring individual. I always feel refreshed and assured that whatever I have called about has been resolved. Please keep the friendliness up so important in this day and age. Thank you all.

Derick did an outstanding job helping… Derick did an outstanding job helping me walk thru my claim and took away any stress to help resolve the water damage. Highly recommend Vault for homeowners insurance

Quick Response Quick response, no hassle…worked to help get the issue addressed. Couldn’t ask for much better. Very disappointed to learn that our coverage will now be dropped as they are exiting the market we are in.