Sherry F.
GBThe Best Travel Ins. Company I have been using Travelex for all of my trips for many years now and the company is excellent. There have been a few occasions when I've had to file a claim due to unforseen circumstances and Travelex has always come through with paying my claim in a very swift manner. I never travel without getting travel insurance for all of my international travels (which are many); it's just part of the cost of travel. I highly recommend the company.
JRB
GBHands down the best I've always been skeptical of trip insurance and all the promises of straightforward claim processes, but I was blown away with how responsive, simple, and logical the Travelex was. I decline all trip insurance for any travel booking I do now and only use Travelex. Cheaper, more efficient, less red tape. What's not to love?
Sherry Rickard
GBWe purchased insurance for our Israel… We purchased insurance for our Israel trip. Israel came under a Terrorist attack 6 days before we were to leave. Quest was our travel company and and Quest is 100% nonrefundable, which is why we purchased the insurance. After sending all kinds of documents to TravelEx requesting a refund I have still not heard from them. Still unsure if we will be getting a refund. That trip was a lot of money and we were unable to go for circumstances way beyond our control.
Valued Customer
GBcustomer services have greatly… customer services have greatly declined. Had to get anyone online and responses take too long. once you buy the insurance no one seems to care to follow up other than for survey.
Peter C.
GBTravelex refunded promptly Travelex promptly refunded the cost of cancelling our trip after one of us came down with COVID-19. No questions were asked after we submitted our documentation. We were worried that it would take much longer than just one week. We would use them again.