customer service, website couldn't figure out how to name a beneficiary on a travel/flight accident policy. emailed the company customer service re 'help', no reply.

Fortunately didn't need to use Fortunately didn't need to use. When I needed to make a change, the person I spoke with was very helpful, and I received the changed coverage almost immediately.

The Best Travel Ins. Company I have been using Travelex for all of my trips for many years now and the company is excellent. There have been a few occasions when I've had to file a claim due to unforseen circumstances and Travelex has always come through with paying my claim in a very swift manner. I never travel without getting travel insurance for all of my international travels (which are many); it's just part of the cost of travel. I highly recommend the company.

I called for travel insurance only a… I called for travel insurance only a week before my travel date! The service representative I spoke with was helpful and made the purchase options clear. Having travel insurance gave me peace of mind throughout my trip!

I needed to make changes to my policy… I needed to make changes to my policy due to work conditions while overseas. The communication delays and general difficulty in connecting with a person as well as Travelex policy on changes made this difficult. My work changes quickly and I need to be able to make changes to my policy easily.