Optional Coverages Called and was given a very reasonable quote, was not forced to cover our entire trip which was very expensive, but was given the option of insuring for the minimum. Very much appreciated. Appreciate your user friendly website! We are now back from our trip to Antarctica and we had a wonderful trip! No claim from Travelex was necessary, thank goodness!

Excellent coverage and review of loss. I insures an Antarctic trip taken January 2022, which was terminated early due to Covid on board. I was informed I has 1 year to submit claim with all the documentation for lost day (10% of trip), submitted it 8-9 months after the fact. Claimed reviewed with 4 weeks, and paid the lost 10%. No fuss, no muss. Only travel company I use now.

Not that you had anything to do with… Not that you had anything to do with the fact that I didn't have to use the benefits of my travel insurance. But I've used other travel insurance and am still waiting for a refund after 6 months after I filed a claim. My roomate has long haul COVID and wasn't able to go, therefore we canceled about 45 days before we were to leave. She's been paid out, I'm still fighting for mine.

You never think you need the Insurance I cannot recommend Travelex enough. You always think you will not need the benefits until "It happens" From the moment I placed my call after our luggage was stolen to the moment I received my payment, your representatives were so understanding. I can still hear the gentle voice of the representative when I called hysterically crying. She made me feel so much better as she patiently walked me through what needed to be done.

Travelex refunded promptly Travelex promptly refunded the cost of cancelling our trip after one of us came down with COVID-19. No questions were asked after we submitted our documentation. We were worried that it would take much longer than just one week. We would use them again.