Wanda
GBCompassionate company After losing two dogs a rep who I spoke with showed compassion and went above and beyond to support me during a difficult time. His care in following up with me every step of the way during my claim process and the companies respect truly made a bad situation easier.
customer
GBGreat customer service Great customer service. Easy to file a claim. Best coverage for the price and an extensive list to choose from.
Dee Davis
GBFortunately we have not needed to use… Fortunately we have not needed to use our pet insurance. We are grateful to have it in the event of unexpected illness or injury.
EW
GBQuality Pet Insurance Solid pet insurance. The claims process has always been easy and claim payments occur quickly with direct deposit into my account. The only thing I would like to see improved is the wellness benefits. It would be great to have a set amount per year that can be used on any wellness services, the exam fee and vaccination benefits don't even cover 1/2 of the out-of-pocket costs while other benefits will never be utilized.
Christine
GBI have paid for FIGO for a year with… I have paid for FIGO for a year with zero return for my two dogs. The moment I call to inquire about anything I am told - that is not in your policy. So - I am not really understanding what is in my policy - seems like a lot of money wasted until perhaps my dogs have a devastation.