Francine
GBMy experience with the company so far, very satisfied. My experience with the company so far, I have been very satisfied. When I called to ask some questions, they were very helpful.
Nelson and Bailey
GBIt's been a year and Figo is the best pet insurance! It's been a year and Figo is the best! Being a Costco member, my home and auto has been through Costco for over 20 years. So it was a no brainer to insure my pet through Costco's preferred carrier for pet insurance. Aside from the affordable rate, the service, and ease of claims is second to none. The app is also well put together and simple to use. I can't say enough good things about Figo and have referred many friends to Figo.
Wanda
GBCompassionate company After losing two dogs a rep who I spoke with showed compassion and went above and beyond to support me during a difficult time. His care in following up with me every step of the way during my claim process and the companies respect truly made a bad situation easier.
Dan
GBBittersweet The claims are processed quickly, but many things are not covered. It is affordable, but ultimately not great if you're looking for a broad net of coverage. Also, there is a 14 day probation period when you first sign up, so do not schedule a vet appointment during this time... they'll say any findings were "pre-existing".
Raymond
GBThought a lot of the stuff was covered… Thought a lot of the stuff was covered and 90 % get sent back but other then that it's easy to do and understand