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Trustify360 - Default Title

autopom!

22651 Lambert St, 102, 92630, LAKE FOREST, United States

http://extended-vehicle-warranty.com

Visit this site

4.05

Based on 20 Reviews

70.00%

5.00%

0.00%

20.00%

About autopom!

We are autopom! The name “autopom!” represents “automotive peace of mind.” We are all about helping you have less anxiety about the high cost of unexpected auto repairs so you can have the benefits of owning a vehicle without all the worry and enjoy what we like to call automotive peace of mind or “autopom!” Our name features an exclamation point to highlight that we stand apart from other call centers in the industry that prioritize profits over customer needs. We prioritize your satisfaction as our valued customer. During the sales process, we practice honesty and transparency. After the sale, we are committed to providing exceptional customer service throughout the term of your protection plan. Like other companies in the industry, the policies we sell are administered by third parties. autopom! has enjoyed a successful record since 2010 by partnering with top brands such as Mercury Mechanical Protection, Enterprise Financial Group, and Omega Auto Care. Most claims are processed without needing autopom!’s intervention, but some claims may require a little assistance in rare cases. That’s why autopom! established our Customer Advocacy program. Occasionally when a claim does not meet a client’s expectations, we encourage our customers to contact us for assistance. Our team here at autopom! Will carefully listen to the customer’s concern or complaint, review the customer’s policy, and call the applicable claims Administrator and repair facility as necessary to guarantee that the customer is treated fairly per the terms of the policy. In summary, autopom! is dedicated to providing our customers with the peace of mind they need when faced with costly and unexpected auto repairs. Partnered with some of the top administrators in the industry, allows us to offer high-quality protection plans at an affordable price. Through our Customer Advocacy program, we guarantee that each customer is treated fairly according to the terms of their policy. Our commitment to excellence has been recognized by various online sources, including an A+ rating from Better Business Bureau, a 4.8-star user rating on Trustpilot, and we earned the Golden Wrench award from CarTalk.com – giving you confidence that autopom! will always be there for you in your time of need.

Contact Info

http://extended-vehicle-warranty.com
22651 Lambert St, 102, 92630, LAKE FOREST, United States
[email protected]

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I have been with this company for four years. … I am a returning customer. Never any complaints from me when it came time for any repairs to my truck. They stand behind what they said they will do.

Initial entry into Autopom personnel Initial entry into Autopom personnel. Had no issues with our automobile that was covered by program.

These guys are legit These guys are legit! I did my research on a few companies as I bought a used car with low milage. All of a sudden my engine light comes on flashing and I knew there was trouble. Mike guided me not only through the process but also went to bat for me and saved me hundreds of dollars. Very appreciative and glad I went through them.

Not customer focused It was too hard to contact the company in order to get the approval to repair my car. It took at least three weeks and at one point I was told by customer service that no one will be calling the shop again as they have tried 3 to 4 times in the past. In the end I had to go to the dealer myself sit and wait on the phone to get someone to them. I have to get approval. It was only for approximately half of the cost of the repair.

Excellent customer service Excellent customer service. Rob explained the policy and plan perfectly and answered all my questions.

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autopom!

http://extended-vehicle-warranty.com

About autopom!

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Contact Info

Melvin Coyle

Dianna Frieda

ALEXANDER PFLEGER

James / Angela Simmonsr

Mark