Angela Rotondi
GBFor the recent issues I had with my AC… For the recent issues I had with my AC and Dryer, I was pleased that the techs were assigned within a few days. Dryer part was fixed during that visit. During my AC visit I was told the issue was with my damper, which I learned was not covered with my warranty plan. I did end up working with the company/tech they had assigned and paid out of pocket.
John Berg
GBMy experience My experience began with your customer representative. Seth was very helpful in answering all my questions. He worked hard to get me the best price for my family and did it in a courteous and respectful manner.
MR R
GBFinally called in and let Warranty solution to canceled my Choice home warranty Today is the happiest of my life I have called choice home warranty but it took me three hours just to cancelled my warranty policy number 326696163. This is the worst warranty ever I would or will never ever associate or buy this carbage warranty. They told me that they will cancelled it but they were surely try to have me stay with them but hell to the no. Their customer service sucks. When my washer was down it took them one month or more to finally send me replacement by giving me money but the money they gave will never be able to buy one washing machine. Most of the claim that Iput in they always find a loophole trying not to pay the service because it was on warranty so look out for this fake warranty . Good bye worst warranty I’mglad I’m not part-of your worst warrant. Thank god
sharon hirokawa
GBI called Choice to fix my dryer which…keep needing repairs I called Choice to fix my dryer which was not turning on, Choice sent " Fix it Fast Appliance Repair LLC " they arrived on schedule, in fact earlier as they were ahead of schedule, the technician checked out my dryer, finding several things wrong, as the dryer was 26 years old, stated too many things to fix....I talked to Cynthia who explained what this report meant and the procedure Choice goes through....it was very helpful as I was completely confused and stressed out Cynthia with Fix it Fast is a great company, can't say enough about their customer service!!!! Choice sent out a great company to service the dryer.....we got the problem fixed!!!!!!
Julia Hargrove
GBNew Coverage I was called after inquiring about coverage after being unhappy with AHS's price increases and the representative, Jim Lambright, was amazing. He went through all of the coverage details and offered solutions to save me as much as possible.