water heater outage My water heater quit working and it was five days later before the plumbers came (4-27-04). CHW approved for a replacement but it was two days later before the plumbers came back from Dallas and picked it up and installed it. No way to get a customer service to answer at CHW. I've used them for years but I will not be renewing my contract.

Good technician who was able to fix the… Good technician who was able to fix the problem on the first visit. However, we have to wait for 4 days for the appointment, longer than expected. The appointment covered a very wide range, I wish it woudl be narrower.

Good experience I was very satisfied with my whole experience with Choice. They were easy to reach by phone, and the call backs were timely and courteous. They kept me apprised of the service schedule in a timely manner. The plumber they sent was very knowledgeable and courteousl

Been trying to get the electricity… Been trying to get the electricity problems fixed for 12 months. The individual sent Dallas Champions via CHOICE diagnosed the problem perfectly and fixed what three other companies failed to do. Choice is my choice !

If you're talking about the electric… If you're talking about the electric system it still is not working correctly. This time it took out the entire room I don't know if this is related but one of the air conditioning units went out too. I've called it in as this is a recall and haven't received any response.