Plumberology texted me that they were… Plumberology texted me that they were able to come a day earlier. Their communication was excellent. The technician, David called to inform me he was a 1/2 hour out. He was neat and efficient and would request him if I needed them again.

Can't say enough about Choice Home Warranty's sales rep! Can't say enough about Choice Home Warranty's sales rep Brandon Jones! A sales rep you don't mind talking to! Available, courteous, knowledgeable, patient and efficient! As a multi-year, multi-home customer, he was very willing to work with me to find the best coverage, term and price to suit my needs! I have had other home warranty companies in the past that have not come near the coverage vs. price as Choice does! Regarding their service response, I especially like the ability, with their approval, to contact local service providers as I live out in the country and often times I can find a serviceman quicker than Choice! Something most companies don't offer!

New Coverage I was called after inquiring about coverage after being unhappy with AHS's price increases and the representative, Jim Lambright, was amazing. He went through all of the coverage details and offered solutions to save me as much as possible.

Good technician who was able to fix the… Good technician who was able to fix the problem on the first visit. However, we have to wait for 4 days for the appointment, longer than expected. The appointment covered a very wide range, I wish it woudl be narrower.

Our AC went out Our AC went out. We called that evening and we had it reparied before noon the next day CHW had a tech contact us in less than an hour