John Berg
GBMy experience My experience began with your customer representative. Seth was very helpful in answering all my questions. He worked hard to get me the best price for my family and did it in a courteous and respectful manner.
William Kelly
GBThe repair man was very good The repair man was very good. However your decision to give me Lowes gift cards for one third of the replacement cost is not acceptable. According to our agreement you would fix or replace the unit, not giving me gift cards.
Carolyn Mayo
GBwater heater outage My water heater quit working and it was five days later before the plumbers came (4-27-04). CHW approved for a replacement but it was two days later before the plumbers came back from Dallas and picked it up and installed it. No way to get a customer service to answer at CHW. I've used them for years but I will not be renewing my contract.
Larry
GBBeen trying to get the electricity… Been trying to get the electricity problems fixed for 12 months. The individual sent Dallas Champions via CHOICE diagnosed the problem perfectly and fixed what three other companies failed to do. Choice is my choice !
John Cooper
GBWasher Repair The Technician kept his appointment and was very professional. He arrived with the needed parts, and the job took 30 mins.