James Wheeler
GBOur AC went out Our AC went out. We called that evening and we had it reparied before noon the next day CHW had a tech contact us in less than an hour
Jim
GBCan't say enough about Choice Home Warranty's sales rep! Can't say enough about Choice Home Warranty's sales rep Brandon Jones! A sales rep you don't mind talking to! Available, courteous, knowledgeable, patient and efficient! As a multi-year, multi-home customer, he was very willing to work with me to find the best coverage, term and price to suit my needs! I have had other home warranty companies in the past that have not come near the coverage vs. price as Choice does! Regarding their service response, I especially like the ability, with their approval, to contact local service providers as I live out in the country and often times I can find a serviceman quicker than Choice! Something most companies don't offer!
Angela Rotondi
GBFor the recent issues I had with my AC… For the recent issues I had with my AC and Dryer, I was pleased that the techs were assigned within a few days. Dryer part was fixed during that visit. During my AC visit I was told the issue was with my damper, which I learned was not covered with my warranty plan. I did end up working with the company/tech they had assigned and paid out of pocket.
Lynn
GBPlumberology texted me that they were… Plumberology texted me that they were able to come a day earlier. Their communication was excellent. The technician, David called to inform me he was a 1/2 hour out. He was neat and efficient and would request him if I needed them again.
ljf
GBGood experience I was very satisfied with my whole experience with Choice. They were easy to reach by phone, and the call backs were timely and courteous. They kept me apprised of the service schedule in a timely manner. The plumber they sent was very knowledgeable and courteousl