Quick response to your problems! This reviwe is not by Lowell Walker. My name is Carol Ebling Choice Warranty was quick to send a repairman for my broken washer. Michael worked very hard and got my washer working after 2 visits. However I'm concerned that my washer is making a very loud noise when it spins. I hope it's just the new parts....we'll see.

If you're talking about the electric… If you're talking about the electric system it still is not working correctly. This time it took out the entire room I don't know if this is related but one of the air conditioning units went out too. I've called it in as this is a recall and haven't received any response.

I called Choice to fix my dryer which…keep needing repairs I called Choice to fix my dryer which was not turning on, Choice sent " Fix it Fast Appliance Repair LLC " they arrived on schedule, in fact earlier as they were ahead of schedule, the technician checked out my dryer, finding several things wrong, as the dryer was 26 years old, stated too many things to fix....I talked to Cynthia who explained what this report meant and the procedure Choice goes through....it was very helpful as I was completely confused and stressed out Cynthia with Fix it Fast is a great company, can't say enough about their customer service!!!! Choice sent out a great company to service the dryer.....we got the problem fixed!!!!!!

water heater outage My water heater quit working and it was five days later before the plumbers came (4-27-04). CHW approved for a replacement but it was two days later before the plumbers came back from Dallas and picked it up and installed it. No way to get a customer service to answer at CHW. I've used them for years but I will not be renewing my contract.

For the recent issues I had with my AC… For the recent issues I had with my AC and Dryer, I was pleased that the techs were assigned within a few days. Dryer part was fixed during that visit. During my AC visit I was told the issue was with my damper, which I learned was not covered with my warranty plan. I did end up working with the company/tech they had assigned and paid out of pocket.