Choice Home Warranty is big scam Choice Home Warranty is big scam, After I submit my first claim come to no that it's scam. They never resolved my claim and cancelled my policy, also not refunded remaining balance amount. Very very very bad customer service.

My experience My experience began with your customer representative. Seth was very helpful in answering all my questions. He worked hard to get me the best price for my family and did it in a courteous and respectful manner.

water heater outage My water heater quit working and it was five days later before the plumbers came (4-27-04). CHW approved for a replacement but it was two days later before the plumbers came back from Dallas and picked it up and installed it. No way to get a customer service to answer at CHW. I've used them for years but I will not be renewing my contract.

I called Choice to fix my dryer which…keep needing repairs I called Choice to fix my dryer which was not turning on, Choice sent " Fix it Fast Appliance Repair LLC " they arrived on schedule, in fact earlier as they were ahead of schedule, the technician checked out my dryer, finding several things wrong, as the dryer was 26 years old, stated too many things to fix....I talked to Cynthia who explained what this report meant and the procedure Choice goes through....it was very helpful as I was completely confused and stressed out Cynthia with Fix it Fast is a great company, can't say enough about their customer service!!!! Choice sent out a great company to service the dryer.....we got the problem fixed!!!!!!

NO ICE:… This review is for my Frigidaire refrigerator. The repairman was very good at letting me know approximately when he would arrive. He quickly found the problem while my icemaker isn't working. Parts would have to be ordered , thus a return visit is necessary. I look forward to having ice again in the near future.