The repair man was very good The repair man was very good. However your decision to give me Lowes gift cards for one third of the replacement cost is not acceptable. According to our agreement you would fix or replace the unit, not giving me gift cards.

I called Choice to fix my dryer which…keep needing repairs I called Choice to fix my dryer which was not turning on, Choice sent " Fix it Fast Appliance Repair LLC " they arrived on schedule, in fact earlier as they were ahead of schedule, the technician checked out my dryer, finding several things wrong, as the dryer was 26 years old, stated too many things to fix....I talked to Cynthia who explained what this report meant and the procedure Choice goes through....it was very helpful as I was completely confused and stressed out Cynthia with Fix it Fast is a great company, can't say enough about their customer service!!!! Choice sent out a great company to service the dryer.....we got the problem fixed!!!!!!

Avoid This Home Warranty I wish I would have researched this company more before paying for a home warranty. Once my experience started to seem sketchy I found others complaining about this company and how unlikely it is for them to cover repairs. So I've canceled the warranty and they claimed a refund will be sent. I called their customer service line to explain the original account used to set up the warranty can't receive the refund and their service rep hung up on me. Hopefully you do your due diligence on this company before purchasing a warranty.

water heater outage My water heater quit working and it was five days later before the plumbers came (4-27-04). CHW approved for a replacement but it was two days later before the plumbers came back from Dallas and picked it up and installed it. No way to get a customer service to answer at CHW. I've used them for years but I will not be renewing my contract.

New Coverage I was called after inquiring about coverage after being unhappy with AHS's price increases and the representative, Jim Lambright, was amazing. He went through all of the coverage details and offered solutions to save me as much as possible.