Angela Rotondi
GBFor the recent issues I had with my AC… For the recent issues I had with my AC and Dryer, I was pleased that the techs were assigned within a few days. Dryer part was fixed during that visit. During my AC visit I was told the issue was with my damper, which I learned was not covered with my warranty plan. I did end up working with the company/tech they had assigned and paid out of pocket.
April
GB6 Weeks and Still No Technician Assigned I put in a claim for a ceiling fan that stopped working. The claim was submitted on March 14. Today is April 30, I have made multiple phone calls and sent several messages through the online claims portal, and they keep telling me they will contact me when a technician is assigned.
Lynn
GBPlumberology texted me that they were… Plumberology texted me that they were able to come a day earlier. Their communication was excellent. The technician, David called to inform me he was a 1/2 hour out. He was neat and efficient and would request him if I needed them again.
Tzuchi R. Ju
GBGood technician who was able to fix the… Good technician who was able to fix the problem on the first visit. However, we have to wait for 4 days for the appointment, longer than expected. The appointment covered a very wide range, I wish it woudl be narrower.
Rita R
GBIf you're talking about the electric… If you're talking about the electric system it still is not working correctly. This time it took out the entire room I don't know if this is related but one of the air conditioning units went out too. I've called it in as this is a recall and haven't received any response.