Avoid This Home Warranty I wish I would have researched this company more before paying for a home warranty. Once my experience started to seem sketchy I found others complaining about this company and how unlikely it is for them to cover repairs. So I've canceled the warranty and they claimed a refund will be sent. I called their customer service line to explain the original account used to set up the warranty can't receive the refund and their service rep hung up on me. Hopefully you do your due diligence on this company before purchasing a warranty.

Good experience I was very satisfied with my whole experience with Choice. They were easy to reach by phone, and the call backs were timely and courteous. They kept me apprised of the service schedule in a timely manner. The plumber they sent was very knowledgeable and courteousl

Finally called in and let Warranty solution to canceled my Choice home warranty Today is the happiest of my life I have called choice home warranty but it took me three hours just to cancelled my warranty policy number 326696163. This is the worst warranty ever I would or will never ever associate or buy this carbage warranty. They told me that they will cancelled it but they were surely try to have me stay with them but hell to the no. Their customer service sucks. When my washer was down it took them one month or more to finally send me replacement by giving me money but the money they gave will never be able to buy one washing machine. Most of the claim that Iput in they always find a loophole trying not to pay the service because it was on warranty so look out for this fake warranty . Good bye worst warranty I’mglad I’m not part-of your worst warrant. Thank god

water heater outage My water heater quit working and it was five days later before the plumbers came (4-27-04). CHW approved for a replacement but it was two days later before the plumbers came back from Dallas and picked it up and installed it. No way to get a customer service to answer at CHW. I've used them for years but I will not be renewing my contract.

Good technician who was able to fix the… Good technician who was able to fix the problem on the first visit. However, we have to wait for 4 days for the appointment, longer than expected. The appointment covered a very wide range, I wish it woudl be narrower.