Providers refuse Sana Difficult to find providers that will accept Sana. Will not even make an appointment if I " self pay".

I did eventually get the answers I… I did eventually get the answers I needed but it took much longer than I had hoped since I was in the middle of trying to get some appointments scheduled.

Great Service Honestly we have liked everything about the SANA experience. The customer service is what is key with me, and it has been very reliable, consistent, and quick. On a personal level, I only had one issue all year and that was with DME with the Sana Care, but that was resolved and was still relatively timely. I heard almost all positive comments from our employees and we were very grateful to be able to remain with Sana for another year.

Outstanding This is the first time I can recall where I have something positive to say about a healthcare provider. The experience has been simple and allows me to access care efficiently. I don't have to waste time on the nightmare that is larger insurance companies. Best of all, it's cheaper!

Sana forced me off my established meds Sana has forced me off a drug that I have been established on since Dec 2017, onto a cheaper version that I am not tolerating well, and gives me no options to address the situation. Their response is nothing short of "tough, get over it, there is nothing you can do about it - we have the power over you, not vice versa." I have THREE meds available to me that I can take for my condition. Or, I can have a liver transplant. How's that for 'options?'