Disappointed at not receiving quote in mail The agent was very nice. She explained me the coverage and deductibles very clearly. However, I did not receive the quote as promised in a day. It is already 6 days. I did not hear yet.

Great Experience My premium went up considerably on my renewal. I googled Homeowner insurance brokers clicked on the link. The rates were better than what I had so I went with it.

Very Dissapointed I arranged to get a homeowners policy, and I was supposed to get an email with the documentation, and all I got was this stupid survey. I lost the information they gave me on the phone, and I called twice and they could not look the information up. I was told twice that someone would contact me and nobody ever did. I was told they were going to contact the bank and change the insurance company, and I do not know if I have a policy. Confirmation Number 12967113

Poor service. Misquoted. Slow responses quote was high and changed at last minute. Agent slow to followup. Please change my agent to someone competent.

Travelers is the worst insurance… Travelers is the worst insurance company we have ever had!! They canceled our home insurance twice stating our roof had damage when they never even inspected our roof! We had it inspected the first time they canceled iour policy, and the inspector said there was nothing wrong with our roof. It was only 9 years old at that time. He gave us a report which I sent to Travelers but they didn't care. The second time they canceled us was for "granular loss" on our roof which, again, was never inspected. Some lady came out and took some pictures from the ground. (All used roofs have some granular los). This company also raised our auto rates almost $1000/yr even though we had no claims or accidents and are senior citizens, both with perfect driving records. They said we had to have car insurance with them if we had home insurance with them. There is more to this story but it is long and i think you can see what im saying. The truth is this company is dishonest, deceitful and operates using deceptive trade practices. They couldn't care less about their customers. They do not provide the services they claim to. I would never recommend them to anyone. I wouldn't use them again if they were the last company on the planet! Be warned and beware!