DO NOT USE HOMEOWNERS. COM They are a horrible company. I got a quote and did NOT want the coverage. They took the money out of my escrow account anyway! Kenneth Runyan is the agent I dealt with. He will not call me back.

Friendly and helpful They transfer you around a few times and the first couple of girls sound like robots as they rush through their questions. By the time I was transferred to the agent, I was a little skeptical of the Internet company. I must say that I am happy I didn't hang up because Caitlyn is great. She was very friendly and polite. I felt like she was a real person on the other end ( which isn't something that happens lately). I can't say enough about how grateful I am for all her help.

Too much work The whole point of shopping online is that I would only have to punch in my info ONCE. Instead, you do it once for Homeownersinsurance, then you have to fill out the application again for EVERY insurance company they suggest. I just want a quote, not an application. Don't use this.

Too much pressure to sell the policy instead of appreciating the problem statemenmt Great service, good price but looked like the agent has too much pressure to sell the policy, he was hell bound on generating the policy #, looks like his bonus depends on how many policy #s are generated, irrespective of whether they stay as customer or not

Great Experience My premium went up considerably on my renewal. I googled Homeowner insurance brokers clicked on the link. The rates were better than what I had so I went with it.