Judy Baber
GBProfessional Steven was very professional and friendly. Followed up with several phone calls.
Cynthia Simpson
GBRaymond Duncan was nice and answered my questions. Raymond Duncan was nice and knowledgeable in the insurance industry. My only request is next time The customer should have the option to chose which QUOTES or Insurance company they prefer. ASI was chosen for me which makes me wonder if your company got a bigger kick back after Raymond & hung up the phone Farmers insurance quoted me $997.60 yr & the Dwelling coverage was $229,000, Your company quoted me $1223. yr Dwelling $216,000 with ASI. Raymond Duncan's manager in the background was also a distraction in our conversation I could hear her voice most of the time. My Confirmation # is: 15639191
Tammy
GBChange my home and auto insurance My experience was a good one Daniel Rogers was very helpful in all areas . Looking for the polices that meet our needs and saved us money. I was very pleased . Look forward to continue working with Daniel in the future and hope that he can continue to service our family and our insurance needs .
Beth Downs Antram
GBIf something goes wrong, you're on your own The agent I spoke with worked hard and I have a great rate on both of my Auto & Homeowners Policy. Once I finalized everything with her, I was unable to speak with her again....was always given some excuse. When they weren't able to answer my questions they told me to call my new insurance but my new insurance said that Homeinsurance.com didn't release my policy to them and couldn't help me until they did. Lots of back and forth and no one seemed to know what to do. I spoke to a Mitch and he said there was something wrong but he couldn't tell me what it was, wouldn't give me the name of someone that could. All he could do was leave them a message for them to call me. I was even told that they weren't licensed insurance agents and that was why they couldn't give me the answers that I needed to move forward. But once I complained to the BBB and the Insurance Commissioner in my state, it was amazing how fast things were resolved.
Joe Vitale
GBGreat Experience My premium went up considerably on my renewal. I googled Homeowner insurance brokers clicked on the link. The rates were better than what I had so I went with it.