Disappointed at not receiving quote in mail The agent was very nice. She explained me the coverage and deductibles very clearly. However, I did not receive the quote as promised in a day. It is already 6 days. I did not hear yet.

needed more photos Matthew Gibson was great assisting me, but under writing kept needing more photos and documents, It was alot of time consuming trying to get everything together, but all in all the service was great , and i would recommend others to check out this insurance company, everyone was very friendly and worked hard to get me the best rate. Thank you !

Agent was nice, helpful, and extensive. The agent that I worked with was very knowledgeable and found me a reputable company with a custom coverage to fit my budget and needs. 15821921

OK but process could be improved I would have preferred to receive some actual quotes even if they are rather generic) rather than simply a list of insurers to try followed by a bombardment of phone calls and e-mails. Actual quotes would have allowed me to do some comparison and choose one or two I would like further information from. The way it is set up right now is basically the same as simply 'Googling' insurance companies with the added hassle of the aforementioned 'bombardment'

DO NOT USE HOMEOWNERS. COM They are a horrible company. I got a quote and did NOT want the coverage. They took the money out of my escrow account anyway! Kenneth Runyan is the agent I dealt with. He will not call me back.