Friendly and helpful They transfer you around a few times and the first couple of girls sound like robots as they rush through their questions. By the time I was transferred to the agent, I was a little skeptical of the Internet company. I must say that I am happy I didn't hang up because Caitlyn is great. She was very friendly and polite. I felt like she was a real person on the other end ( which isn't something that happens lately). I can't say enough about how grateful I am for all her help.

OK but process could be improved I would have preferred to receive some actual quotes even if they are rather generic) rather than simply a list of insurers to try followed by a bombardment of phone calls and e-mails. Actual quotes would have allowed me to do some comparison and choose one or two I would like further information from. The way it is set up right now is basically the same as simply 'Googling' insurance companies with the added hassle of the aforementioned 'bombardment'

Raymond Duncan was nice and answered my questions. Raymond Duncan was nice and knowledgeable in the insurance industry. My only request is next time The customer should have the option to chose which QUOTES or Insurance company they prefer. ASI was chosen for me which makes me wonder if your company got a bigger kick back after Raymond & hung up the phone Farmers insurance quoted me $997.60 yr & the Dwelling coverage was $229,000, Your company quoted me $1223. yr Dwelling $216,000 with ASI. Raymond Duncan's manager in the background was also a distraction in our conversation I could hear her voice most of the time. My Confirmation # is: 15639191

Agent was nice, helpful, and extensive. The agent that I worked with was very knowledgeable and found me a reputable company with a custom coverage to fit my budget and needs. 15821921

needed more photos Matthew Gibson was great assisting me, but under writing kept needing more photos and documents, It was alot of time consuming trying to get everything together, but all in all the service was great , and i would recommend others to check out this insurance company, everyone was very friendly and worked hard to get me the best rate. Thank you !