Yuliia
UAYour company is owner of xCover scam insurance. Hello team, your company mentioned as owner XCover insurance company. Second on is not provide any concrete information. Already month my claim in submitted status. I will escalate this issue.
Peter Pawelczyk
GBDO NOT USE THIS COMPANY DO NOT USE THIS COMPANY - IT IS FRUDULANT! I urge the FCA & CAA to look into this and i will be passing my case details onto them, Ryanair flight was delayed more than 7 hours, Ryanair had to send another plane from Copenhagen as the original plane was faulty, other Ryanair flights was leaving Goteborg on time and without delay, this company is faceless and no phone numbers to talk to anyone, hides behind a website full of lies, 95% of claims paid in three days, don't make me laugh its been 21 days and you have even replied. so people don't use this product, UK CUSTOMER TO HELP YOU REPORT TO THE FCA Actual Name of the LTD Company - COVER GENIUS LIMITED (09408621) NAMES OF THE UNCONTACTABLE DIRECTOR Graeme John DEAN - SHAME ON YOU! Angus James Ridley MCDONALD - SHAME ON YOU! Plus check out their automated response to all reviews Thank you for sharing your comments with us. Unfortunately, we cannot find it in our system. Reply to any of our emails or log in to your XCover account. If you are logging in for the first time, you should look for the confirmation email we sent you and click the link to set up your XCover account. Be sure to check your spam folder if you can't find your confirmation email. This step is necessary if you purchased your protection using your Apple account, iCloud email address, or Safari web browser, as Apple may hide and not deliver your email. Read more about how to resolve related issues. If you are still having problems, please reply to any of our emails with the following details: The full name entered when you purchased your policy. The email used when you purchased your policy. The place where you purchased your XCover Protection. The amount you paid for your XCover protection. The date of purchase. Your location at the time of purchase. Your purchase ID (also called booking ID, transaction ID, invoice number, customer reference number, etc.) Once again, we appreciate your comments. The XCover team SAVE YOUR MONEY PEOPLE
Daquane A.
USPayment Failed and no Alternative for MGANH-ETXCP-INS My payment failed due to bank error and I have been offering to give a new account number and all I have been told is I will hear back from payments. Nobody has responded to me in a week. This is via XCover. Please give me an alternative way to receive my claim payment. I feel like they don't want to give me the money and all I keep hearing is "Support will get back to you." Thanks again for your assistance for getting this approved so quickly! MGANH-ETXCP-INS Update: They sent the payment and were just validating everything was fine. Thanks for getting on it!
Consumer
GBExcellent service Excellent service! I had to make a claim due to some damage on the hire car. Europcar were not providing the adequate information for me to complete my claim. Thankfully the claims handler obtained the relevant documents from rentals cars direct instead of me having to continuously chase the hire company myself.
CRS
GBVery fast claim processing. I was expecting the insurance claim process to drag on for weeks/months, but I was totally amazed by how quickly my claim was dealt with! I was careful to submit everything they asked for when submitting my claim and as a result they have processed it really quickly. I wish all organisations were as good.