Consumer
GBExcellent service Excellent service! I had to make a claim due to some damage on the hire car. Europcar were not providing the adequate information for me to complete my claim. Thankfully the claims handler obtained the relevant documents from rentals cars direct instead of me having to continuously chase the hire company myself.
Eric Brink
GBBest and easiest insurance ever… Best and easiest insurance I've ever dealt with. Took two minutes to fill out a claim, within two days it was approved and could set up a direct deposit to my account in 30 seconds. They didn't play games or try to use some fine print to avoid paying the claim. Will use them every time from here on moving forward.
Emerik Trinajstic
AUSomeone ran into my parked rental car Someone ran into my parked rental car, and damaged the rear bumper light. Half expected the claim to be rejected as I could not identify the other car. Straightforward procedure- just follow the instructions. Good to see that there are still businesses that are honest.
CRS
GBVery fast claim processing. I was expecting the insurance claim process to drag on for weeks/months, but I was totally amazed by how quickly my claim was dealt with! I was careful to submit everything they asked for when submitting my claim and as a result they have processed it really quickly. I wish all organisations were as good.
Gilbert Jonckheere
GBRentalcover.com got us covered in Mexico. I've used Rentalcover.com over the years and were lucky never needing them until our last trip in Mexico when someone damaged our rental in the parking lot. Nothing major but annoying not knowing what the process would be. Turned out very easy and fast processing[also thanks to the rental car co. who provided diligently, in minutes, all documents to submit]. Will definitely stick with them for future travels.