Kaitlin Dineen
GBWe rented our rental car through a third party website & someone tried to break into our car during new years eve… We rented our rental car through a third party website from Sixt rentals. We unfortunatley had someone try to break into our vehicle during new years party on the streets of portugal, porto. We tried to talk to the car rental company but they insisted on charging us over $1,000 for the damages. At first we thought it was just a loss we had to take until I looked at my emails for the insurance company we randomly added on last minute from an email they sent us. I started a claim really easily by the instructions left in the emails and on the portal they give you access too. I uploaded the required documents and within I believe 2-3 days we received a link to process the payment which was in full!! We added our bank account info and it was processed :) 10/10 recommend! We only paid around $110 for the insurance for 14 days!
Lyndall Newton
AUWhat a great (refreshing) experience It was easy to take up, VERY reasonably priced, sooo easy to complete claim, instant response from company with regular updates progressing claim, paid out as promised. The only delay was my own fault or it would have been done in 48 hrs from notification. Never had an experience with an insurance company that was this good. Thankyou!!!
Seshadri Varadhan
AUSimple. Fast. Reliable. Simple. Fast. Reliable. No dramas. I resolved my rental car insurance claim within 1 business day after I submitted the document they requested. Customer service responds within 24 hours. I have taken several times insurance cover with them and never regretted when I had a claim. I made 2 claims in the past and both the claims were paid, without any challenges. Insurance with rentalcover.com, gives you peace of mind.
Consumer
GBExcellent service Excellent service! I had to make a claim due to some damage on the hire car. Europcar were not providing the adequate information for me to complete my claim. Thankfully the claims handler obtained the relevant documents from rentals cars direct instead of me having to continuously chase the hire company myself.
Bill Keen
AUThe only stressful part of this claim… The only stressful part of this claim was scratching the rental car. Dealing with Rental.com was exactly what you want. A simple & seamless process had me forgetting the incident & contemplating the next holiday! Thanks Booking.com