Consumer
GBExcellent service Excellent service! I had to make a claim due to some damage on the hire car. Europcar were not providing the adequate information for me to complete my claim. Thankfully the claims handler obtained the relevant documents from rentals cars direct instead of me having to continuously chase the hire company myself.
Gordon
GBGreat service Had to make a claim for damage caused by persons unknown who broke a wing mirror. Claims procedure was easy and matter resolved very quickly and money paid promptly thereafter. Would certainly recommend.
Tissa
AURENTALCOVER is great company to deal… RENTALCOVER is great company to deal with related to rental insurance covers. Received prompt replys to claim inquiries. They reimbursed third party accidental damage cost car rental company charged. Easy transaction but prefer if I had opportunity to talk to someone rather than emailing back and forth.
Bill Keen
AUThe only stressful part of this claim… The only stressful part of this claim was scratching the rental car. Dealing with Rental.com was exactly what you want. A simple & seamless process had me forgetting the incident & contemplating the next holiday! Thanks Booking.com
John Kane
GBHighly Recommend! Much cheaper than buying coverage from the rental car companies. Also, (most importantly) very easy to work with when having to file a claim. I will be a customer whenever I have to rent a car in the future!