Lyndall Newton
AUWhat a great (refreshing) experience It was easy to take up, VERY reasonably priced, sooo easy to complete claim, instant response from company with regular updates progressing claim, paid out as promised. The only delay was my own fault or it would have been done in 48 hrs from notification. Never had an experience with an insurance company that was this good. Thankyou!!!
Emerik Trinajstic
AUSomeone ran into my parked rental car Someone ran into my parked rental car, and damaged the rear bumper light. Half expected the claim to be rejected as I could not identify the other car. Straightforward procedure- just follow the instructions. Good to see that there are still businesses that are honest.
Consumer
GBExcellent service Excellent service! I had to make a claim due to some damage on the hire car. Europcar were not providing the adequate information for me to complete my claim. Thankfully the claims handler obtained the relevant documents from rentals cars direct instead of me having to continuously chase the hire company myself.
Seshadri Varadhan
AUSimple. Fast. Reliable. Simple. Fast. Reliable. No dramas. I resolved my rental car insurance claim within 1 business day after I submitted the document they requested. Customer service responds within 24 hours. I have taken several times insurance cover with them and never regretted when I had a claim. I made 2 claims in the past and both the claims were paid, without any challenges. Insurance with rentalcover.com, gives you peace of mind.
Bill Keen
AUThe only stressful part of this claim… The only stressful part of this claim was scratching the rental car. Dealing with Rental.com was exactly what you want. A simple & seamless process had me forgetting the incident & contemplating the next holiday! Thanks Booking.com