Excellent service Excellent service! I had to make a claim due to some damage on the hire car. Europcar were not providing the adequate information for me to complete my claim. Thankfully the claims handler obtained the relevant documents from rentals cars direct instead of me having to continuously chase the hire company myself.

Great service Had to make a claim for damage caused by persons unknown who broke a wing mirror. Claims procedure was easy and matter resolved very quickly and money paid promptly thereafter. Would certainly recommend.

The claim was user friendly and only… The claim was user friendly and only took minutes to complete, completed the online form and uploaded the documents I had. The claim was approved and ready for payment in less than 2 days which was appreciated as I had massive anxiety when I received the bill from the hire car company.

Highly Recommend! Much cheaper than buying coverage from the rental car companies. Also, (most importantly) very easy to work with when having to file a claim. I will be a customer whenever I have to rent a car in the future!

Someone ran into my parked rental car Someone ran into my parked rental car, and damaged the rear bumper light. Half expected the claim to be rejected as I could not identify the other car. Straightforward procedure- just follow the instructions. Good to see that there are still businesses that are honest.