Lyndall Newton
AUWhat a great (refreshing) experience It was easy to take up, VERY reasonably priced, sooo easy to complete claim, instant response from company with regular updates progressing claim, paid out as promised. The only delay was my own fault or it would have been done in 48 hrs from notification. Never had an experience with an insurance company that was this good. Thankyou!!!
Mrs Ryan-Davis
GBThe claim was user friendly and only… The claim was user friendly and only took minutes to complete, completed the online form and uploaded the documents I had. The claim was approved and ready for payment in less than 2 days which was appreciated as I had massive anxiety when I received the bill from the hire car company.
Bill Keen
AUThe only stressful part of this claim… The only stressful part of this claim was scratching the rental car. Dealing with Rental.com was exactly what you want. A simple & seamless process had me forgetting the incident & contemplating the next holiday! Thanks Booking.com
Consumer
GBExcellent service Excellent service! I had to make a claim due to some damage on the hire car. Europcar were not providing the adequate information for me to complete my claim. Thankfully the claims handler obtained the relevant documents from rentals cars direct instead of me having to continuously chase the hire company myself.
Eric Brink
GBBest and easiest insurance ever… Best and easiest insurance I've ever dealt with. Took two minutes to fill out a claim, within two days it was approved and could set up a direct deposit to my account in 30 seconds. They didn't play games or try to use some fine print to avoid paying the claim. Will use them every time from here on moving forward.