Consumer
GBExcellent service Excellent service! I had to make a claim due to some damage on the hire car. Europcar were not providing the adequate information for me to complete my claim. Thankfully the claims handler obtained the relevant documents from rentals cars direct instead of me having to continuously chase the hire company myself.
Kaitlin Dineen
GBWe rented our rental car through a third party website & someone tried to break into our car during new years eve… We rented our rental car through a third party website from Sixt rentals. We unfortunatley had someone try to break into our vehicle during new years party on the streets of portugal, porto. We tried to talk to the car rental company but they insisted on charging us over $1,000 for the damages. At first we thought it was just a loss we had to take until I looked at my emails for the insurance company we randomly added on last minute from an email they sent us. I started a claim really easily by the instructions left in the emails and on the portal they give you access too. I uploaded the required documents and within I believe 2-3 days we received a link to process the payment which was in full!! We added our bank account info and it was processed :) 10/10 recommend! We only paid around $110 for the insurance for 14 days!
Seshadri Varadhan
AUSimple. Fast. Reliable. Simple. Fast. Reliable. No dramas. I resolved my rental car insurance claim within 1 business day after I submitted the document they requested. Customer service responds within 24 hours. I have taken several times insurance cover with them and never regretted when I had a claim. I made 2 claims in the past and both the claims were paid, without any challenges. Insurance with rentalcover.com, gives you peace of mind.
Tissa
AURENTALCOVER is great company to deal… RENTALCOVER is great company to deal with related to rental insurance covers. Received prompt replys to claim inquiries. They reimbursed third party accidental damage cost car rental company charged. Easy transaction but prefer if I had opportunity to talk to someone rather than emailing back and forth.
Daniel Wong
HKa very fast process I was told there is a scratch on the car when returning it. The rental company charged me GBP510 and makes me feel really worry and sad. However, Rentalcover reimbursed me within one day after I submitted the report. Thank you very much I am so glad I purchase my policy from rentalcover