Very fast claim processing. I was expecting the insurance claim process to drag on for weeks/months, but I was totally amazed by how quickly my claim was dealt with! I was careful to submit everything they asked for when submitting my claim and as a result they have processed it really quickly. I wish all organisations were as good.

The claim was user friendly and only… The claim was user friendly and only took minutes to complete, completed the online form and uploaded the documents I had. The claim was approved and ready for payment in less than 2 days which was appreciated as I had massive anxiety when I received the bill from the hire car company.

The only stressful part of this claim… The only stressful part of this claim was scratching the rental car. Dealing with Rental.com was exactly what you want. A simple & seamless process had me forgetting the incident & contemplating the next holiday! Thanks Booking.com

Someone ran into my parked rental car Someone ran into my parked rental car, and damaged the rear bumper light. Half expected the claim to be rejected as I could not identify the other car. Straightforward procedure- just follow the instructions. Good to see that there are still businesses that are honest.

Excellent service Excellent service! I had to make a claim due to some damage on the hire car. Europcar were not providing the adequate information for me to complete my claim. Thankfully the claims handler obtained the relevant documents from rentals cars direct instead of me having to continuously chase the hire company myself.