Kaitlin Dineen
GBWe rented our rental car through a third party website & someone tried to break into our car during new years eve… We rented our rental car through a third party website from Sixt rentals. We unfortunatley had someone try to break into our vehicle during new years party on the streets of portugal, porto. We tried to talk to the car rental company but they insisted on charging us over $1,000 for the damages. At first we thought it was just a loss we had to take until I looked at my emails for the insurance company we randomly added on last minute from an email they sent us. I started a claim really easily by the instructions left in the emails and on the portal they give you access too. I uploaded the required documents and within I believe 2-3 days we received a link to process the payment which was in full!! We added our bank account info and it was processed :) 10/10 recommend! We only paid around $110 for the insurance for 14 days!
Emerik Trinajstic
AUSomeone ran into my parked rental car Someone ran into my parked rental car, and damaged the rear bumper light. Half expected the claim to be rejected as I could not identify the other car. Straightforward procedure- just follow the instructions. Good to see that there are still businesses that are honest.
David Rice
GBAn easy way to peace of mind I love the ease of getting a quote and buying the peace of mind I need when hiring a car. The process couldn’t be easier and it costs a fraction of the cost of extra cover at the car hire desk when they sell you the doom and gloom scenario of being left with potentially big bills should something go wrong. This cover takes all that away as well as the awkward conversation at the desk when you feel you’re risking everything to hire a car for a few days if you don’t take out their cover which adds significantly to the cost of hire. 10/10.
John Kane
GBHighly Recommend! Much cheaper than buying coverage from the rental car companies. Also, (most importantly) very easy to work with when having to file a claim. I will be a customer whenever I have to rent a car in the future!
Consumer
GBExcellent service Excellent service! I had to make a claim due to some damage on the hire car. Europcar were not providing the adequate information for me to complete my claim. Thankfully the claims handler obtained the relevant documents from rentals cars direct instead of me having to continuously chase the hire company myself.