DO NOT USE THIS COMPANY DO NOT USE THIS COMPANY - IT IS FRUDULANT! I urge the FCA & CAA to look into this and i will be passing my case details onto them, Ryanair flight was delayed more than 7 hours, Ryanair had to send another plane from Copenhagen as the original plane was faulty, other Ryanair flights was leaving Goteborg on time and without delay, this company is faceless and no phone numbers to talk to anyone, hides behind a website full of lies, 95% of claims paid in three days, don't make me laugh its been 21 days and you have even replied. so people don't use this product, UK CUSTOMER TO HELP YOU REPORT TO THE FCA Actual Name of the LTD Company - COVER GENIUS LIMITED (09408621) NAMES OF THE UNCONTACTABLE DIRECTOR Graeme John DEAN - SHAME ON YOU! Angus James Ridley MCDONALD - SHAME ON YOU! Plus check out their automated response to all reviews Thank you for sharing your comments with us. Unfortunately, we cannot find it in our system. Reply to any of our emails or log in to your XCover account. If you are logging in for the first time, you should look for the confirmation email we sent you and click the link to set up your XCover account. Be sure to check your spam folder if you can't find your confirmation email. This step is necessary if you purchased your protection using your Apple account, iCloud email address, or Safari web browser, as Apple may hide and not deliver your email. Read more about how to resolve related issues. If you are still having problems, please reply to any of our emails with the following details: The full name entered when you purchased your policy. The email used when you purchased your policy. The place where you purchased your XCover Protection. The amount you paid for your XCover protection. The date of purchase. Your location at the time of purchase. Your purchase ID (also called booking ID, transaction ID, invoice number, customer reference number, etc.) Once again, we appreciate your comments. The XCover team SAVE YOUR MONEY PEOPLE

Very fast claim processing. I was expecting the insurance claim process to drag on for weeks/months, but I was totally amazed by how quickly my claim was dealt with! I was careful to submit everything they asked for when submitting my claim and as a result they have processed it really quickly. I wish all organisations were as good.

An easy way to peace of mind I love the ease of getting a quote and buying the peace of mind I need when hiring a car. The process couldn’t be easier and it costs a fraction of the cost of extra cover at the car hire desk when they sell you the doom and gloom scenario of being left with potentially big bills should something go wrong. This cover takes all that away as well as the awkward conversation at the desk when you feel you’re risking everything to hire a car for a few days if you don’t take out their cover which adds significantly to the cost of hire. 10/10.

I had an incident while on holiday I had an incident while on holiday, the claim was settled within a few days of my return to the UK. The process was straightforward and soon completed. Just make sure you have all your paperwork in place and ideally access to a scanner.

Highly Recommend! Much cheaper than buying coverage from the rental car companies. Also, (most importantly) very easy to work with when having to file a claim. I will be a customer whenever I have to rent a car in the future!