We rented our rental car through a third party website & someone tried to break into our car during new years eve… We rented our rental car through a third party website from Sixt rentals. We unfortunatley had someone try to break into our vehicle during new years party on the streets of portugal, porto. We tried to talk to the car rental company but they insisted on charging us over $1,000 for the damages. At first we thought it was just a loss we had to take until I looked at my emails for the insurance company we randomly added on last minute from an email they sent us. I started a claim really easily by the instructions left in the emails and on the portal they give you access too. I uploaded the required documents and within I believe 2-3 days we received a link to process the payment which was in full!! We added our bank account info and it was processed :) 10/10 recommend! We only paid around $110 for the insurance for 14 days!

Highly Recommend! Much cheaper than buying coverage from the rental car companies. Also, (most importantly) very easy to work with when having to file a claim. I will be a customer whenever I have to rent a car in the future!

I had an incident while on holiday I had an incident while on holiday, the claim was settled within a few days of my return to the UK. The process was straightforward and soon completed. Just make sure you have all your paperwork in place and ideally access to a scanner.

What a great (refreshing) experience It was easy to take up, VERY reasonably priced, sooo easy to complete claim, instant response from company with regular updates progressing claim, paid out as promised. The only delay was my own fault or it would have been done in 48 hrs from notification. Never had an experience with an insurance company that was this good. Thankyou!!!

The claim was user friendly and only… The claim was user friendly and only took minutes to complete, completed the online form and uploaded the documents I had. The claim was approved and ready for payment in less than 2 days which was appreciated as I had massive anxiety when I received the bill from the hire car company.