CRS
GBVery fast claim processing. I was expecting the insurance claim process to drag on for weeks/months, but I was totally amazed by how quickly my claim was dealt with! I was careful to submit everything they asked for when submitting my claim and as a result they have processed it really quickly. I wish all organisations were as good.
Eric Brink
GBBest and easiest insurance ever… Best and easiest insurance I've ever dealt with. Took two minutes to fill out a claim, within two days it was approved and could set up a direct deposit to my account in 30 seconds. They didn't play games or try to use some fine print to avoid paying the claim. Will use them every time from here on moving forward.
Daquane A.
GBPayment Failed and no Alternative for MGANH-ETXCP-INS My payment failed due to bank error and I have been offering to give a new account number and all I have been told is I will hear back from payments. Nobody has responded to me in a week. This is via XCover. Please give me an alternative way to receive my claim payment. I feel like they don't want to give me the money and all I keep hearing is "Support will get back to you." Thanks again for your assistance for getting this approved so quickly! MGANH-ETXCP-INS Update: They sent the payment and were just validating everything was fine. Thanks for getting on it!
Lyndall Newton
AUWhat a great (refreshing) experience It was easy to take up, VERY reasonably priced, sooo easy to complete claim, instant response from company with regular updates progressing claim, paid out as promised. The only delay was my own fault or it would have been done in 48 hrs from notification. Never had an experience with an insurance company that was this good. Thankyou!!!
Consumer
GBExcellent service Excellent service! I had to make a claim due to some damage on the hire car. Europcar were not providing the adequate information for me to complete my claim. Thankfully the claims handler obtained the relevant documents from rentals cars direct instead of me having to continuously chase the hire company myself.