Consumer
GBExcellent service Excellent service! I had to make a claim due to some damage on the hire car. Europcar were not providing the adequate information for me to complete my claim. Thankfully the claims handler obtained the relevant documents from rentals cars direct instead of me having to continuously chase the hire company myself.
Yuliia
UAYour company is owner of xCover scam insurance. Hello team, your company mentioned as owner XCover insurance company. Second on is not provide any concrete information. Already month my claim in submitted status. I will escalate this issue.
Bill Keen
AUThe only stressful part of this claim… The only stressful part of this claim was scratching the rental car. Dealing with Rental.com was exactly what you want. A simple & seamless process had me forgetting the incident & contemplating the next holiday! Thanks Booking.com
Emerik Trinajstic
AUSomeone ran into my parked rental car Someone ran into my parked rental car, and damaged the rear bumper light. Half expected the claim to be rejected as I could not identify the other car. Straightforward procedure- just follow the instructions. Good to see that there are still businesses that are honest.
Mark
GBI had an incident while on holiday I had an incident while on holiday, the claim was settled within a few days of my return to the UK. The process was straightforward and soon completed. Just make sure you have all your paperwork in place and ideally access to a scanner.