David Rice
GBAn easy way to peace of mind I love the ease of getting a quote and buying the peace of mind I need when hiring a car. The process couldn’t be easier and it costs a fraction of the cost of extra cover at the car hire desk when they sell you the doom and gloom scenario of being left with potentially big bills should something go wrong. This cover takes all that away as well as the awkward conversation at the desk when you feel you’re risking everything to hire a car for a few days if you don’t take out their cover which adds significantly to the cost of hire. 10/10.
Lyndall Newton
AUWhat a great (refreshing) experience It was easy to take up, VERY reasonably priced, sooo easy to complete claim, instant response from company with regular updates progressing claim, paid out as promised. The only delay was my own fault or it would have been done in 48 hrs from notification. Never had an experience with an insurance company that was this good. Thankyou!!!
Emerik Trinajstic
AUSomeone ran into my parked rental car Someone ran into my parked rental car, and damaged the rear bumper light. Half expected the claim to be rejected as I could not identify the other car. Straightforward procedure- just follow the instructions. Good to see that there are still businesses that are honest.
CRS
GBVery fast claim processing. I was expecting the insurance claim process to drag on for weeks/months, but I was totally amazed by how quickly my claim was dealt with! I was careful to submit everything they asked for when submitting my claim and as a result they have processed it really quickly. I wish all organisations were as good.
Consumer
GBExcellent service Excellent service! I had to make a claim due to some damage on the hire car. Europcar were not providing the adequate information for me to complete my claim. Thankfully the claims handler obtained the relevant documents from rentals cars direct instead of me having to continuously chase the hire company myself.