Excellent service Excellent service! I had to make a claim due to some damage on the hire car. Europcar were not providing the adequate information for me to complete my claim. Thankfully the claims handler obtained the relevant documents from rentals cars direct instead of me having to continuously chase the hire company myself.

We rented our rental car through a third party website & someone tried to break into our car during new years eve… We rented our rental car through a third party website from Sixt rentals. We unfortunatley had someone try to break into our vehicle during new years party on the streets of portugal, porto. We tried to talk to the car rental company but they insisted on charging us over $1,000 for the damages. At first we thought it was just a loss we had to take until I looked at my emails for the insurance company we randomly added on last minute from an email they sent us. I started a claim really easily by the instructions left in the emails and on the portal they give you access too. I uploaded the required documents and within I believe 2-3 days we received a link to process the payment which was in full!! We added our bank account info and it was processed :) 10/10 recommend! We only paid around $110 for the insurance for 14 days!

The only stressful part of this claim… The only stressful part of this claim was scratching the rental car. Dealing with Rental.com was exactly what you want. A simple & seamless process had me forgetting the incident & contemplating the next holiday! Thanks Booking.com

Best and easiest insurance ever… Best and easiest insurance I've ever dealt with. Took two minutes to fill out a claim, within two days it was approved and could set up a direct deposit to my account in 30 seconds. They didn't play games or try to use some fine print to avoid paying the claim. Will use them every time from here on moving forward.

What a great (refreshing) experience It was easy to take up, VERY reasonably priced, sooo easy to complete claim, instant response from company with regular updates progressing claim, paid out as promised. The only delay was my own fault or it would have been done in 48 hrs from notification. Never had an experience with an insurance company that was this good. Thankyou!!!