Excellent service Excellent service! I had to make a claim due to some damage on the hire car. Europcar were not providing the adequate information for me to complete my claim. Thankfully the claims handler obtained the relevant documents from rentals cars direct instead of me having to continuously chase the hire company myself.

Great service Had to make a claim for damage caused by persons unknown who broke a wing mirror. Claims procedure was easy and matter resolved very quickly and money paid promptly thereafter. Would certainly recommend.

DO NOT USE THIS COMPANY DO NOT USE THIS COMPANY - IT IS FRUDULANT! I urge the FCA & CAA to look into this and i will be passing my case details onto them, Ryanair flight was delayed more than 7 hours, Ryanair had to send another plane from Copenhagen as the original plane was faulty, other Ryanair flights was leaving Goteborg on time and without delay, this company is faceless and no phone numbers to talk to anyone, hides behind a website full of lies, 95% of claims paid in three days, don't make me laugh its been 21 days and you have even replied. so people don't use this product, UK CUSTOMER TO HELP YOU REPORT TO THE FCA Actual Name of the LTD Company - COVER GENIUS LIMITED (09408621) NAMES OF THE UNCONTACTABLE DIRECTOR Graeme John DEAN - SHAME ON YOU! Angus James Ridley MCDONALD - SHAME ON YOU! Plus check out their automated response to all reviews Thank you for sharing your comments with us. Unfortunately, we cannot find it in our system. Reply to any of our emails or log in to your XCover account. If you are logging in for the first time, you should look for the confirmation email we sent you and click the link to set up your XCover account. Be sure to check your spam folder if you can't find your confirmation email. This step is necessary if you purchased your protection using your Apple account, iCloud email address, or Safari web browser, as Apple may hide and not deliver your email. Read more about how to resolve related issues. If you are still having problems, please reply to any of our emails with the following details: The full name entered when you purchased your policy. The email used when you purchased your policy. The place where you purchased your XCover Protection. The amount you paid for your XCover protection. The date of purchase. Your location at the time of purchase. Your purchase ID (also called booking ID, transaction ID, invoice number, customer reference number, etc.) Once again, we appreciate your comments. The XCover team SAVE YOUR MONEY PEOPLE

Best and easiest insurance ever… Best and easiest insurance I've ever dealt with. Took two minutes to fill out a claim, within two days it was approved and could set up a direct deposit to my account in 30 seconds. They didn't play games or try to use some fine print to avoid paying the claim. Will use them every time from here on moving forward.

The claim was user friendly and only… The claim was user friendly and only took minutes to complete, completed the online form and uploaded the documents I had. The claim was approved and ready for payment in less than 2 days which was appreciated as I had massive anxiety when I received the bill from the hire car company.