Daquane A.
GBPayment Failed and no Alternative for MGANH-ETXCP-INS My payment failed due to bank error and I have been offering to give a new account number and all I have been told is I will hear back from payments. Nobody has responded to me in a week. This is via XCover. Please give me an alternative way to receive my claim payment. I feel like they don't want to give me the money and all I keep hearing is "Support will get back to you." Thanks again for your assistance for getting this approved so quickly! MGANH-ETXCP-INS Update: They sent the payment and were just validating everything was fine. Thanks for getting on it!
Gordon
GBGreat service Had to make a claim for damage caused by persons unknown who broke a wing mirror. Claims procedure was easy and matter resolved very quickly and money paid promptly thereafter. Would certainly recommend.
Mrs Ryan-Davis
GBThe claim was user friendly and only… The claim was user friendly and only took minutes to complete, completed the online form and uploaded the documents I had. The claim was approved and ready for payment in less than 2 days which was appreciated as I had massive anxiety when I received the bill from the hire car company.
David Rice
GBAn easy way to peace of mind I love the ease of getting a quote and buying the peace of mind I need when hiring a car. The process couldn’t be easier and it costs a fraction of the cost of extra cover at the car hire desk when they sell you the doom and gloom scenario of being left with potentially big bills should something go wrong. This cover takes all that away as well as the awkward conversation at the desk when you feel you’re risking everything to hire a car for a few days if you don’t take out their cover which adds significantly to the cost of hire. 10/10.
Consumer
GBExcellent service Excellent service! I had to make a claim due to some damage on the hire car. Europcar were not providing the adequate information for me to complete my claim. Thankfully the claims handler obtained the relevant documents from rentals cars direct instead of me having to continuously chase the hire company myself.