TIMOTHY PARSONS
GBThis is a good product This is a good product. Not like car shield !!!! Which is a joke . My own service advisor / manager at my Ford dealer . They won't even accept car shield and several others but they will take Toco because they no they stand behind there protection . They are awesome thank you Toco and Eaton !!!
reilly shea
GBThe first time I called several months… The first time I called several months ago and asked questions on payments the guy was so super nice . Now I called today and DEPENDING ON WHO YOU GET this lady was so aweful and had nothing but so much rudeness. I wanted to pause a payment and wanted to let her know the reason for calling but no she jumped into the mosh pit and said NO, i cannot do that. I said I want to then cancel I no longer want them as my warranty I will go somewhere else she proceeded to yell at me and I ended up calling cancellation dept who for the guy was like a robot, no emotions no nothing. Please stop hiring these clowns who have no business or experience in handling cust service. They make company look bad because of people like that.
tiffany russell
GBI basically DO NOT like this company I basically DO NOT like this company. Nothing is communicated correctly with customers or their staff. Let alone the rudeness. My daughter's policy ended without notice. She found out as she was calling for a tow truck. We are Not renewing that policy. I want to cancel mine so bad....
Gary L Hammock
GBFirst time I received a call from Toco… First time I received a call from Toco on my claim and they informed me that it was accepted. Your representative was professional kept me informed on what was happening. I don't put in may claims but this was the first that I received a call from you.
Donnie Johnson
GBI had a very fine experience talking… I had a very fine experience talking with Dillon today he was very helpful in having me elude the practice of shop repair costs and for those individuals and repair shops to stop trying to gouch me and he told me how to get things done and explained to me the process, where is the shop didn’t want to tell me that and they was skipping steps. I really appreciate him being knowledgeable about that. He did a job.