Abe
USStephanie and Holly Are Awesome Last year I went through a tough time and Stephanie was there very well taking care of things and handling it so well. I had issues with Liberty Hyundai where they didn't even give me a Courtesy Loaner Sometime in October 2023, whereas the vehicle was dropped off mid-September or so and we went one month without a loaner and had hard times getting to all our appointments, Stephanie and Holly came to our rescue and helped us get the loaner. They both truly worked a miracle, and I would always like to have Stephanie, Holly or Madison to be in charge of any issue I may encounter in any coming months (hopefully not). This review may not be enough to compliment them both but all I can say is that you both were absolutely awesome. Thank you so much Stephanie and Holly for being so awesome. Hope you get this review.
Celena Freeman
USReliable company I had a fairly good experience with Toco. I kept the service for a nearly year before canceling and within that timeframe I had one breakdown requiring contacting Toco. It took 4 hours to arrange a tow truck to my location (not their fault, it was a busy day) and two different tow companies had to be contacted to get one to me. Luckily, my breakdown happened within city limit just before leaving town so I wasn't stranded on a busy roadside. It took a few days to coordinate with the repair shop because Toco is on the West coast and I live on the East coast, plus their office is unavailable on weekends. I was pleasantly surprised that my out of pocket cost to replace an air pump was lower than expected. The reps were always professional and helpful even when I cancelled the plan. The cost didn't make sense in the long run compared to how much of repairs are covered. I paid more for the warranty than my repair would have cost out of pocket.
TIMOTHY PARSONS
USThis is a good product This is a good product. Not like car shield !!!! Which is a joke . My own service advisor / manager at my Ford dealer . They won't even accept car shield and several others but they will take Toco because they no they stand behind there protection . They are awesome thank you Toco and Eaton !!!
Gary L Hammock
USFirst time I received a call from Toco… First time I received a call from Toco on my claim and they informed me that it was accepted. Your representative was professional kept me informed on what was happening. I don't put in may claims but this was the first that I received a call from you.
D Gerald
USGreat kind calming service Aaron was great at easing my mind concerning my issue. He handled it promptly and efficiently. He was really kind and calming, relieving my stress quickly. His patience and professionalism was truly appreciated.